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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong territory management and strategic account marketing skills, with the ability to engage and influence healthcare professionals and key opinion leaders. Proficient in utilizing digital tools and analytics to drive sales performance and enhance customer engagement.
Highest-signal resume keywords
Territory Management SkillsStrategic Account MarketingSales ExperienceStrong Communication SkillsData Analytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesMarketingPromotional SkillsProject ManagementData AnalysisCustomer Relationship ManagementTerritory PlanningAccount ManagementHealthcare KnowledgeProblem-Solving
Soft Skills
LeadershipTeamworkTime ManagementAdaptabilityOrganizational Skills
Tools & Technologies
Veeva EngageZoomMicrosoft OfficeSales Data SoftwareDigital Apps
Industry Keywords
HealthcareKey Opinion LeadersTherapeutic AreasHCP EngagementPatient AccessReimbursementPromotional StrategiesCustomer InsightsSales PerformanceMatrix Environment
About the role
Key responsibilities & impact- Launch new products and determine effective strategies for managing business relationships
- Understand formulary access and engage in product promotion within assigned accounts
- Drive sales efforts and develop relationships with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders
- Identify and implement efficient virtual and in-person customer engagement strategies
- Develop and implement business and territory call plans and adapt them based on opportunities and insights
- Build rapport and relationships with customers across virtual and face-to-face environments
- Manage call objectives, next steps, documentation and KPIs
- Use digital tools including Veeva Engage, Zoom and Microsoft Office, and adapt to new tools
- Leverage analytics to develop insights and next-best-action plans
- Compliantly engage key customers to grow business and drive product demand
- Deliver targeted messaging using approved materials and provide product and disease-state education
- Work with HCPs and office staff to plan virtual and in-person customer engagements
- Strategically deploy approved Pfizer resources, including samples, vouchers, co-pay resources and patient education
- Plan and optimize call environments across multiple locations
- Collaborate with Customer-Facing colleagues and Pfizer Connect team members
- Support patient access by providing HCPs with information on reimbursement, PAP, Pfizer hub programs and co-pay resources
- Present approved product sale or contract terms and answer on-label questions
- Introduce customers to the Pfizer on-demand portal, Galaxy
- Collaborate with Field Medical, Reimbursement and Key Account Management colleagues to address inquiries and advance Pfizer objectives
- Use triaging protocols and digital apps to connect customers with appropriate subject matter experts
- Use calendaring tools, leadership goals and customer insights to address priorities
- Bring customer survey insights to leadership to improve the engagement model
Requirements
What you’ll need- A Bachelor’s Degree, or an associate’s degree with 8+ years of experience, or a high school diploma (or equivalent) with 10+ years of relevant experience
- Minimum 3 years relevant experience, including professional sales, healthcare professional experience, or business-related experience such as sales, customer service, marketing, finance or HR
- History of marketing, promotional or sales success
- Strong territory management skills
- Outstanding communication skills
- Demonstrated teamwork, leadership ability and accountability
- Valid US driver’s license and driving record in compliance with company standards
- Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired
- 3–5 years specialty marketing/promotional/sales experience preferred
- Strong knowledge of disease states, therapeutic areas, and products
- Deep knowledge of applicable customers and markets, including prescribers, HCPs, institutions and organizations
- Strategic account marketing, promotional, sales and management skills
- Ability to develop comprehensive territory, account and customer plans
- Ability to maintain relationships throughout institutions
- Ability to overcome obstacles to gain access to difficult-to-see healthcare providers and customers
- Ability to cultivate relationships with KOLs and build lasting relationships with priority customers
- Ability to assess target physician/account needs and address them with responsive approaches, targeted skills and appropriate resources
- Superior marketing, promotional, sales, technical and relationship-building skills
- Track record of assessing account needs and bringing relevant information and resources to drive performance
- Strong business acumen, problem-solving, strategic thinking, data analytical, project management, planning and prioritization skills
- Ability to engage, influence and support customers throughout the marketing, promotional and sales process
- Ability to quickly learn and embrace new ways of working in a rapidly changing environment
- Ability to work in a matrix environment and leverage multiple resources
- Track record of strong leadership, cross-functional leadership, collaboration and effective resource utilization
- Experience with key thought leaders or high-influence customers in large group practices, hospitals or managed care organizations preferred
- Strong organizational and analytical skills
- Ability to analyze and draw appropriate conclusions using sales data/call reporting software and applications
- Ability to adapt to Pfizer’s technology and learn new technology
- Change agile and able to adapt quickly to workplace changes
- Exceptional time management, planning and organizing skills
- Must be authorized to be employed in the U.S. by any employer
- Permanent work authorization in the United States required; U.S. work visa sponsorship is unavailable
Benefits
Comp & perks- Additional Sales Incentive bonus
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
- Overtime pay during initial new hire sales training while classified as salary non-exempt
