Senior Manager, AI Experience Designer

Pfizer

. Own end-to-end design execution of complex AI-enabled products and workflows from problem framing and research through prototyping, validation, detailed design, and implementation .

Posted 10/9/2026full-timeUnited StatesSenior💰 $124,400 - $207,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end UX design for AI-enabled products, focusing on conversational UX, accessibility, and usability. Proficient in utilizing LLM APIs and agent frameworks to create innovative, user-centered designs that meet regulatory standards.

Highest-signal resume keywords

UX Design ExperienceLLM API PrototypingConversational UX DesignAccessibility ComplianceProduct Development Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UX DesignPrototypingConversational UXLLM APIsAgent FrameworksUsability TestingDesign FrameworksAccessibility StandardsSystem-Level ThinkingRapid Prototyping

Soft Skills

Strong CommunicationPresentation SkillsCollaborationCoachingInfluencing

Tools & Technologies

AI-Driven Design ToolsEmerging AI ToolsDesign StandardsInteraction PatternsVisual Design Tools

Industry Keywords

AI-Enabled ProductsHuman-in-the-Loop ControlsRegulated ContentWCAG 2.1 AA ComplianceUser-Centered Design

About the role

Key responsibilities & impact

Own end-to-end design execution of complex AI-enabled products and workflows from problem framing and research through prototyping, validation, detailed design, and implementation
Design AI experiences across chat, voice, and multimodal interactions
Define conversation state, tool use, human oversight, approvals, escalation, error recovery, and safe fallback behaviors
Use LLM APIs, agent frameworks, and emerging AI tools to prototype realistic system behavior
Test assumptions and identify usability, trust, and safety risks before development
Partner directly with Product and Engineering to shape scope, evaluate trade-offs, resolve implementation challenges, and preserve design intent
Deliver interaction, visual, and conversation design addressing usability, accessibility, trust, transparency, and regulated-content requirements
Turn ambiguous ideas into testable concepts, proofs of concept, and production-ready designs
Contribute reusable interaction approaches, standards, frameworks, and patterns across products and platforms
Define experience measures and evaluate adoption, task success, trust, usability, and product effectiveness using qualitative and quantitative evidence
Remain engaged through implementation and post-release learning
Occasionally travel for workshops, team meetings, or stakeholder engagement
Work across global time zones as needed

Requirements

What you’ll need

Bachelor's degree with at least 6 years of progressive UX design experience; OR master's degree with at least 5 years of experience; OR PhD with 1+ years of experience
Strong understanding of modern product development, front-end principles, APIs, and technical constraints
Hands-on experience building with LLM APIs or agent frameworks to prototype real agent behavior in code
Experience creating and delivering reusable interaction patterns, components, or design frameworks across multiple products and engineering teams
Experience designing Conversational UX for chat and/or voice, including dialog flows, conversation state, repair/fallback patterns, escalation, and tone/voice guidelines
Experience designing Agentic AI workflows with human-in-the-loop controls, approvals, transparency, and safe failure modes
Extensive experience with AI-driven design tools and platforms
AI-first mindset and willingness to adopt augmented workflows
Expertise in accessibility and inclusive design, including WCAG 2.1 AA compliance
Ability to deliver complex design projects under tight deadlines
Strong communication and presentation skills
Robust portfolio demonstrating end-to-end product design, system-level thinking, AI-powered experiences, rapid prototyping, and complex delivery at scale
Breadth of diverse leadership experiences, including influencing and collaborating with peers, coaching others, and guiding colleagues
Permanent work authorization in the United States
Must be authorized to be employed in the U.S. by any employer; U.S. work visa sponsorship is unavailable

Benefits

Comp & perks

Global Performance Plan with a bonus target of 17.5% of base salary
Share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Paid holidays and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Relocation assistance may be available based on business needs and/or eligibility