Senior Manager, Digital and Technology – Delivery Excellence

Pfizer

. Lead application delivery excellence, portfolio performance, culture and leadership initiatives, and communications strategy and execution for the Enabling Functions Creation center .

Posted 9/15/2026full-timeCollegeville • Florida • United StatesSenior💰 $124,400 - $207,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading application delivery excellence, portfolio management, and operational leadership within large organizations. Proficient in developing executive communications, implementing governance frameworks, and driving continuous improvement initiatives.

Highest-signal resume keywords

Technology Delivery LeadershipPortfolio ManagementOperational ExcellenceExecutive Communication DevelopmentGovernance Framework Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Portfolio GovernanceResource PlanningCapacity ManagementDelivery Performance ManagementStrategic PlanningData AnalysisPerformance ReportingChange ManagementContinuous ImprovementOrganizational Effectiveness

Soft Skills

Exceptional Written CommunicationVerbal CommunicationPresentation SkillsAnalytical Problem-SolvingStrategic Thinking

Certifications & Qualifications

Bachelor's Degree in Business AdministrationBachelor's Degree in Information SystemsBachelor's Degree in Organizational LeadershipBachelor's Degree in Operations Management

Industry Keywords

Application DeliveryGovernance FrameworksTechnology InvestmentsEmployee EngagementCultural TransformationMatrixed EnvironmentsOperational LeadershipBusiness OperationsPerformance ManagementExecutive Insights

About the role

Key responsibilities & impact

Lead application delivery excellence, portfolio performance, culture and leadership initiatives, and communications strategy and execution for the Enabling Functions Creation center
Manage the application portfolio supporting Pfizer’s PX, Legal and GBS divisions
Oversee application health, adoption, utilization, and lifecycle optimization
Evaluate ROI, ensure value realization, and implement governance frameworks to maximize technology investments
Define and lead the Delivery Excellence strategy, governance, standards, and operating rhythms across a global organization
Implement scalable delivery frameworks, performance management practices, and continuous improvement mechanisms
Provide operational leadership for a 70+ colleague organization, including resource utilization, workforce planning, capacity management, onboarding, and delivery performance
Partner with leadership to identify organizational risks, prioritize investments, and improve efficiency and team effectiveness
Establish portfolio visibility through metrics, reporting, and executive insights
Measure delivery performance, technology adoption, value realization, and return on investment
Lead communication strategy and develop executive presentations, operational reviews, business updates, and leadership communications
Champion employee engagement, recognition, change management, inclusion, accountability, collaboration, innovation, and continuous learning
Travel up to 15%

Requirements

What you’ll need

Bachelor's degree in Business Administration, Information Systems, Organizational Leadership, Operations Management, or related discipline
6+ years of experience in technology delivery, PMO leadership, business operations, organizational effectiveness, portfolio management, or related functions
Experience leading operational excellence, governance, and strategic planning activities for large, complex organizations
Experience influencing senior leaders and driving outcomes across global, matrixed environments without direct authority
Experience developing executive-level communications, business reviews, organizational metrics, and performance reporting
Strong understanding of portfolio governance, resource planning, capacity management, and delivery performance management
Exceptional written, verbal, and presentation skills with experience tailoring communications for executive audiences
Experience leading organizational change, continuous improvement initiatives, and cultural transformation programs
Strong analytical, problem-solving, and strategic thinking capabilities with experience translating data into actionable business insights
Candidates must be authorized to be employed in the U.S. by any employer
This position requires permanent work authorization in the United States
U.S. work visa sponsorship is not available for this role now or in the future

Benefits

Comp & perks

Bonus target of 17.5% of base salary through Pfizer’s Global Performance Plan
Eligibility to participate in Pfizer’s share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility