Senior Manager, Integrated Insights & Strategy, Customer Strategy

Pfizer

. Build and maintain business rules and analytics behind the field alert strategy .

Posted 10/9/2026full-timeUnited StatesSenior💰 $124,400 - $207,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial analytics and strategy, with a strong focus on field effectiveness, account planning, and data-driven decision-making. Proficient in integrating various data sources to provide actionable insights that enhance sales and account performance.

Highest-signal resume keywords

Commercial AnalyticsField Effectiveness AnalyticsAccount PlanningData IntegrationAnalytic Problem Solving

ATS Keywords

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Hard Skills

Data AnalysisMarket Dynamics AssessmentPerformance Metrics DevelopmentCustomer Segmentation AnalyticsField-Force SizingTerritory AlignmentCRMAnalytic DisciplinesBusiness Rule RefinementSales-Force Effectiveness

Soft Skills

Influencing Without AuthorityTeam OrientationCollaborative ApproachOutstanding Listening SkillsExcellent Communication Skills

Tools & Technologies

PinPointAI ToolsDecision-Support ApplicationsAnalytics Platforms

Certifications & Qualifications

Bachelor's DegreeMBA or Advanced Degree

Industry Keywords

Pharmaceutical AnalyticsLife SciencesCommercial StrategyMarket AccessPatient Services

About the role

Key responsibilities & impact

Build and maintain business rules and analytics behind the field alert strategy
Deliver real-time, data-driven signals to field-based customer-facing colleagues through tools such as PinPoint
Monitor alert performance and patient signals and recommend business-rule refinements
Measure the impact of field tools and capabilities with Enablement, CRM, Brand, Operations, and Technology teams
Build and run analyses informing sales-force size, structure, territory alignment, resource allocation, and deployment
Assess sales-force effectiveness and develop recommendations with the Director, Field & Account Strategy
Deliver account-level insights on market dynamics, growth potential, and competitive activity
Build performance metrics, market-potential assessments, and competitive dynamics reviews for account teams
Support integrated account planning and run customer segmentation analytics
Connect Customer Strategy with Patient Solutions colleagues
Incorporate hub, specialty pharmacy, patient-start, adherence, and access signals into field and account analytics
Share field and account insights with Patient Solutions partners
Manage cross-functional work through clear analysis and follow-through
Build analytics fluency with sales and account partners
Mentor junior IIS colleagues and manage contingent workers on assigned projects
Potentially manage project-level spend for primary market research and analytics vendors

Requirements

What you’ll need

Bachelor's degree in Marketing, Analytics, Statistics, Business, Life Sciences, or a related field required
6+ years of experience in commercial analytics, commercial strategy, management consulting, or a combination thereof
3+ years of hands-on field, account, or customer analytics, ideally supporting sales or account teams
Proven track record of framing problems and delivering analytic solutions for challenging business situations
In-depth knowledge of multiple analytic disciplines
Experience supporting both marketing and sales or field organizations
Hands-on experience with field-effectiveness or account analytics, including field-force sizing and structure, territory alignment and deployment, CRM, or customer and account planning
Experience integrating and interpreting claims, specialty pharmacy, hub and patient services, CRM, market access, account, and performance data
Ability to influence without authority and serve as a trusted thought partner
Team orientation and collaborative approach, with outstanding listening skills
Excellent presentation, verbal, and written communication skills
MBA or advanced degree in a relevant field preferred
Prior pharmaceutical or life sciences commercial analytics experience preferred
Familiarity with field enablement and alerting tools such as PinPoint preferred
Familiarity with patient services, hub, or specialty pharmacy analytics preferred
Hands-on familiarity with AI tools, including LLMs, decision-support applications, or analytics platforms preferred
Candidates must be authorized to be employed in the U.S. by any employer
U.S. work visa sponsorship is not available now or in the future
Permanent work authorization in the United States required
Ability to travel based on business needs

Benefits

Comp & perks

Pfizer Global Performance Plan bonus target of 17.5% of base salary
Share-based long-term incentive program eligibility
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday, and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Hybrid work arrangement