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Senior Manager, Marketing AI Product Operations
Pfizer. Partner with cross-functional product, engineering, and supporting teams to ensure AI solutions have appropriate business and technical requirements, product discipline, and documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in translating business needs into technical requirements and managing stakeholder expectations within AI product development. Proficient in facilitating cross-functional collaboration and maintaining alignment between business goals and technical implementation.
Highest-signal resume keywords
Business AnalysisStakeholder ManagementAI/ML SolutionsAgile DeliveryHealthcare Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirement DocumentationUser StoriesFunctional SpecificationsProcess FlowsAcceptance CriteriaWorkflow AnalysisFeature-Level Dependency ManagementDigital TransformationTechnical DeploymentIntelligent Automation
Soft Skills
Strong CommunicationFacilitation SkillsCollaborationCoachingChange Management
Tools & Technologies
JIRAConfluenceFigmaGithubClaudeCursor
Industry Keywords
Healthcare WorkflowsPharma WorkflowsData PrivacyHIPAARegulated Environment
About the role
Key responsibilities & impact- Partner with cross-functional product, engineering, and supporting teams to ensure AI solutions have appropriate business and technical requirements, product discipline, and documentation
- Act as liaison between internal AI product units including Product, PMO, UX, Data Science, Engineering, Research, QC, and launch readiness
- Facilitate workshops, interviews, discovery sessions, requirements workshops, and co-creation sessions
- Manage stakeholder expectations and communicate outcomes
- Develop business requirement documents, user stories, definitions of done, dependencies, and acceptance criteria for AI products and solutions
- Partner with UI/UX, QA, and Solutions Architecture teams to reflect business needs in design and functionality
- Maintain traceability between business goals, technical implementation, and performance metrics throughout implementation
- Translate customer needs into business requirements, functional specifications, user stories, process flows, business rules, and acceptance criteria
- Capture requirements, workflows, and intent files for technical deployment using AI-native ways of working
- Manage feature-level dependencies and support PI planning, forward-product planning, and launch timing
- Map user tagging and requirements to enable AI product measurement, adoption, traceability, and operational analysis
- Analyze current-state processes and document future-state functional requirements
- Manage and review evaluations and frameworks to improve chat UX and multidimensional routing
- Understand user features, LLM queries, and outputs to inform roadmap adjustments and evolving requirements
- Identify opportunities to streamline workflows and reduce friction through intelligent automation and thoughtful design
- Map definitions of done and acceptance criteria to outputs and enhancements
- Support change-management and adoption efforts across business units
- Develop training materials, onboarding guides, and communication plans
- Address feedback and resistance through iterative design and stakeholder collaboration
Requirements
What you’ll need- Bachelor’s or Master’s degree in Business, Life Sciences, Health, Design/HCI, or a related field
- 6+ years of experience in business analysis, strategy, digital transformation, or product/experience roles
- Demonstrated experience translating business needs into technical or product requirements
- Working knowledge of healthcare or commercial workflows and how users interact with digital tools
- Strong communication, facilitation, and stakeholder-management skills
- Experience with AI/ML, advanced analytics, or automation solutions in a regulated environment preferred
- Familiarity with JIRA, Confluence, Figma, Github, Claude, Cursor, etc. preferred
- Understanding of pharma workflows and/or healthcare regulations and data privacy, such as HIPAA, preferred
- Experience with agile delivery and cross-functional product teams preferred
- Ability to travel based on business needs
- Permanent work authorization in the United States required
- Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues
Benefits
Comp & perks- 17.5% bonus target through Pfizer’s Global Performance Plan
- Eligibility to participate in Pfizer’s share based long term incentive program
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility