Senior Manager, Marketing AI Product Operations

Pfizer

. Partner with cross-functional product, engineering, and supporting teams to ensure AI solutions have appropriate business and technical requirements, product discipline, and documentation .

Posted 11/11/2026full-timeUnited StatesSenior💰 $124,400 - $207,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in translating business needs into technical requirements for AI solutions, with a strong focus on stakeholder collaboration, documentation, and agile methodologies. Proficient in managing cross-functional teams and facilitating workshops to drive product development in regulated environments.

Highest-signal resume keywords

Business AnalysisAI/ML SolutionsStakeholder ManagementAgile DeliveryHealthcare Regulations

ATS Keywords

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Hard Skills

Business Requirement DocumentationUser StoriesFunctional SpecificationsProcess FlowsAcceptance CriteriaDigital TransformationData AnalyticsWorkflow MappingFeature-Level Dependency ManagementChange Management

Soft Skills

Strong CommunicationFacilitation SkillsCollaborationProblem-SolvingAdaptability

Tools & Technologies

JIRAConfluenceFigmaGithubClaudeCursor

Industry Keywords

Healthcare WorkflowsLife SciencesDigital ToolsData PrivacyHIPAA

About the role

Key responsibilities & impact

Partner with cross-functional product, engineering, and supporting teams to ensure AI solutions have appropriate business and technical requirements, product discipline, and documentation
Serve within a CoCo Product Pod at the intersection of business need, workflow, and AI capability
Liaise between internal AI product units including Product, PMO, UX, Data Science, Engineering, Research, QC, and launch readiness
Facilitate workshops, interviews, co-creation sessions, discovery sessions, requirements workshops, and stakeholder interviews
Manage internal team expectations and communicate outcomes clearly
Develop business requirement documents, user stories, definitions of done, dependencies, and acceptance criteria for AI products and solutions
Partner with UI/UX, QA, and Solutions Architecture teams to reflect business needs in design and functionality
Maintain traceability between business goals, technical implementation, and performance metrics throughout implementation
Translate customer needs into business requirements, functional specifications, process flows, business rules, and acceptance criteria
Capture requirements, workflows, and intent files for technical deployment using AI-native ways of working
Manage feature-level dependencies and support PI planning, product planning, requirements documentation, and launch timing
Map end-to-end user tagging and requirements for AI product measurement, adoption, traceability, and operational domains
Analyze current-state processes and document future-state functional requirements
Manage and review evaluations and frameworks to improve chat UX and multidimensional routing
Understand user features, LLM queries, and outputs to inform roadmap adjustments and evolving requirements
Identify opportunities to streamline workflows and reduce friction through intelligent automation and thoughtful design
Map definitions of done and acceptance criteria to outputs and enhancements
Support change management and adoption efforts across business units
Help develop training materials, onboarding guides, and communication plans
Address feedback and resistance through iterative design and stakeholder collaboration

Requirements

What you’ll need

Bachelor’s or Master’s degree in Business, Life Sciences, Health, Design/HCI, or a related field
6+ years of experience in business analysis, strategy, digital transformation, or product/experience roles, preferably in healthcare or life sciences
Experience translating business needs into technical or product requirements, ideally with data, analytics, or digital teams
Working knowledge of healthcare or commercial workflows and digital tools
Strong communication, facilitation, and stakeholder-management skills
Experience with AI/ML, advanced analytics, or automation solutions in a regulated environment
Familiarity with JIRA, Confluence, Figma, Github, Claude, Cursor, and related product/workflow methods
Understanding of pharma workflows and/or healthcare regulations and data privacy, such as HIPAA
Experience with agile delivery and cross-functional product teams
Ability to travel based on business needs
Permanent work authorization in the United States

Benefits

Comp & perks

Pfizer’s Global Performance Plan with a bonus target of 17.5% of base salary
Share-based long-term incentive program eligibility
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday, and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental, and vision coverage
Relocation assistance may be available based on business needs and/or eligibility