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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Technology Engagement and Adoption, Governance Coordination, and Experience Design, with a strong focus on measurable outcomes and stakeholder collaboration. Proven ability to lead complex initiatives in the pharmaceutical or healthcare industry while applying Agile methodologies and responsible AI principles.
Highest-signal resume keywords
Technology Engagement And AdoptionGovernance CoordinationExperience And Workflow DesignAgile DeliveryStakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technology Product LifecycleBusiness TransformationAdoption TelemetryService IntegrationUX/CX DesignJourney DesignEvidence-Based IterationProduct MetricsResponsible AI PrinciplesAgile Methodologies
Soft Skills
Clear CommunicationDecision DocumentationStakeholder Collaboration
Certifications & Qualifications
CSPOPSPOCSMPSMSAFe POPMSAFe Agilist
Industry Keywords
Pharmaceutical IndustryHealthcare IndustryLegal CompliancePrivacyRisk ManagementSecurityMatrixed EnvironmentChina Commercial Environment
About the role
Key responsibilities & impact- Own one or more team capability areas end to end, including roadmap, stakeholder alignment, adoption, controls and measurable outcomes
- Lead and govern Technology Engagement & Adoption for legacy and AI-enabled products
- Lead and govern Technology Product & Service Lifecycle for existing systems and established AI products
- Lead and govern Experience & Workflow Design, including UX/CX, customer and colleague journeys, agent hand-offs and tool/workflow adaptation
- Prepare governance evidence, orchestrate lifecycle stage gates, track decisions and coordinate clearance with Legal, Privacy, Risk, Compliance and Security stakeholders
- Contribute technology scouting and market signals to AITO and CEI portfolio processes
- Lead complex POD formation and execution, resolve cross-functional trade-offs and manage transition into sustained adoption and BAU ownership
- Execute and shape reusable engagement, adoption, technology portfolio, experience and governance practices
- Drive measurable transformation, adoption, technical portfolio, experience and governance outcomes
- Improve products, workflows and service integration using telemetry and user insight
Requirements
What you’ll need- Technology engagement and adoption; business transformation; technology product and portfolio lifecycle; technology scouting
- Experience and workflow design; UX/CX; journey design; agent hand-offs; adoption telemetry and service integration
- Governance readiness and clearance coordination across legal, privacy, risk, compliance and security stage gates
- Stakeholder influence and POD collaboration
- Bachelor’s degree or above, preferably in Computer Science, Information Technology, Engineering, Design or Management
- 10+ years of progressive relevant experience based on a bachelor’s degree; a master’s or doctoral degree may reduce the years required
- 5+ years in the pharmaceutical or healthcare industry
- Agile delivery, product metrics, adoption measurement and evidence-based iteration
- Agile and product certifications preferred, such as CSPO/PSPO, CSM/PSM, SAFe POPM or SAFe Agilist
- Ability to work across business, product, technology, data and governance stakeholders in a matrixed environment
- Experience of the China commercial, technology, data or vendor environment preferred
- Ability to apply responsible AI, reuse, architecture, security, privacy and scale principles
- Clear communication, decision documentation, evidence and telemetry-based continuous improvement
Benefits
Comp & perks- Equal opportunity employer
- Compliance with applicable equal employment opportunity legislation in each jurisdiction in which Pfizer operates