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Medical & Operations Administrator
Pharmacy2U Ltd. Coordinate clinical and patient administration, including prescriptions, test results, GP correspondence, and other key documentation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills essential for managing clinical and patient administration, while ensuring compliance and accuracy in GP record workflows. Proficient in Microsoft Office and experienced in fostering relationships with stakeholders to enhance service delivery in a healthcare setting.
Highest-signal resume keywords
Clinical AdministrationMicrosoft Office ProficiencyAttention To DetailStakeholder Relationship ManagementNHS GP Records Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AdministrationGP Record ManagementInvoicing AdministrationEvent CoordinationOffice Management
Soft Skills
Strong CommunicationOrganizational SkillsProactive Problem SolvingTeam CollaborationAbility To Work Independently
Tools & Technologies
Microsoft ExcelMicrosoft OutlookTrelloDocman
Certifications & Qualifications
DBS Check
Industry Keywords
HealthcareClinical SettingPatient AdministrationNHSConfidential Information Handling
About the role
Key responsibilities & impact- Coordinate clinical and patient administration, including prescriptions, test results, GP correspondence, and other key documentation
- Manage GP record workflows while maintaining accuracy, responsiveness, and compliance
- Build relationships with patients, GP practices, and clinical teams to support communication and service delivery
- Coordinate office operations, facilities, meetings, supplies, and visitor experiences
- Support finance processes, including invoicing and administration
- Capture meeting actions and outcomes and drive progress through follow-up and coordination
- Support team activities, events, and employee needs to contribute to workplace culture
- Support health, safety, and onboarding processes to promote a safe and compliant workplace
Requirements
What you’ll need- Strong communication and organisational skills, with the ability to manage multiple priorities
- Proficient in Microsoft Office, particularly Excel and Outlook
- High attention to detail, especially when handling confidential information
- Able to build positive relationships with a wide range of stakeholders
- Self-motivated, proactive, and able to work independently
- Previous administrative experience, ideally within a healthcare or clinical setting
- Proactive, solutions-focused, and adaptable
- Trustworthy and discreet when handling sensitive information
- Collaborative team player with a positive approach
- Calm, professional, and effective under pressure
- Experience with Trello or similar project management tools (desirable)
- Understanding of NHS GP records processes (desirable)
- Experience in facilities, office management, or event coordination (desirable)
- Familiarity with clinical correspondence systems such as Docman (desirable)
- Right to live in the UK
- Successful applicants must undergo a DBS check
Benefits
Comp & perks- Competitive contributory pension
- Occupational sick pay
- Long-service awards and refer-a-friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in-house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
- Strong commitment to CPD, training and professional development
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Regular social events throughout the year
- Core hours of 09:30–16:00 with flexibility around them