FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Manager, Vendor and Contract Governance & Continuous Improvement
Pharmascience. Define and maintain Vendor Management and Contract Management processes, standards, controls, roles, and schedules for RUN operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Vendor Management and Contract Management processes, with a strong focus on ITIL and Lean principles. Capable of producing executive materials, managing budgets, and leading cross-functional initiatives to optimize vendor performance and compliance.
Highest-signal resume keywords
Vendor GovernanceContract ManagementITIL PrinciplesServiceNowBilingual French-English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vendor ManagementContract ManagementIT Service ManagementBudget ForecastingSLA KnowledgeKPI KnowledgeContinuous ImprovementData AnalysisRisk ManagementScorecard Production
Soft Skills
Influential LeadershipNegotiation SkillsPolitical Acumen
Tools & Technologies
ServiceNowITSM ToolsData Presentation Tools
Industry Keywords
GxPCSVCompliance RequirementsSupport ModelsRenewalsVendor Risks
Tech Stack
Tools & technologiesITSMServiceNowTypeScript
About the role
Key responsibilities & impact- Define and maintain Vendor Management and Contract Management processes, standards, controls, roles, and schedules for RUN operations.
- Maintain a consolidated inventory of vendors, contracts, obligations, deadlines, support-hour banks, penalties, and risks.
- Coordinate renewals, amendments, and terminations with Service Delivery Managers (SDMs), Finance, Procurement, Legal, Quality, and Security.
- Define the framework for vendor reviews, coordinate their schedule, consolidate SDM contributions, and track decisions and actions.
- Coordinate contractual and commercial escalations, as well as vendor assessments.
- Track recurring expenditures, commitments, and use of support-hour banks.
- Prepare budget forecasts for support contracts and explain variances.
- Identify and document opportunities for consolidation, cost savings, and optimization of support models.
- Prepare executive briefing materials and recommendations for decisions by the RUN Director.
- Maintain the cross-functional RUN continuous improvement portfolio and consolidate proposed opportunities.
- Facilitate prioritization, benefits tracking, and accountability for cross-functional initiatives.
- Analyze consolidated trends to identify systemic causes and cross-functional improvements.
- Lead Lean, ITIL, or automation initiatives affecting multiple services, vendors, or shared processes.
- Clarify and maintain accountability interfaces between Plan, Build, Run, and Secure.
- Improve Build-to-Run transition models, controls, and metrics.
- Provide SDMs with tools, consolidated data, and coordination mechanisms.
- Produce registers, scorecards, forecasts, risk reports, and improvement portfolios associated with the role’s KPIs.
Requirements
What you’ll need- Bachelor’s degree in computer science, business administration, finance, procurement, or a related field, or equivalent experience.
- Significant experience in vendor governance, contract management, IT service management, or technology procurement.
- Knowledge of SLAs, KPIs, support models, budgets, renewals, and vendor risks.
- Strong understanding of ITIL, Lean, or continuous improvement principles.
- Ability to produce scorecards, executive briefing materials, forecasts, and improvement plans.
- Knowledge of ITSM/ITOM tools, including ServiceNow, as well as data and presentation tools.
- Experience in a regulated GxP/CSV environment or an environment with stringent compliance requirements.
- Influential leadership, political acumen, and negotiation skills.
- French-English bilingualism; the incumbent must read and write documentation exclusively in English as part of their duties.
- Regular business hours, with possible evening, night, and weekend availability depending on business continuity needs.
- May be required to work on-site in plants, warehouses, or restricted areas depending on the scope of the role.
Benefits
Comp & perks- Full-time employment
- Hybrid work model
- Remote work available when on-site presence is not required