Program Coordinator

Pherson Associates

. Administer program email mailboxes, including monitoring, categorization, tracking, and timely routing of correspondence .

Posted 9/24/2026full-timeLinthicum Heights • Maryland • United StatesSeniorLead💰 $95,000 - $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong data management and organizational skills, with a focus on maintaining databases, tracking systems, and providing comprehensive administrative support for meetings and program operations. Proficient in managing multiple workstreams while ensuring compliance and effective communication with stakeholders.

Highest-signal resume keywords

Data ManagementMeeting CoordinationMicrosoft Office Suite ProficiencyOrganizational SkillsActive Secret Clearance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Database MaintenanceTracking SystemsMinute-TakingLogistics ManagementData Integrity

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationTime ManagementStakeholder Liaison

Tools & Technologies

Learning Management SystemSharePointDigital PlatformsMicrosoft Teams

Certifications & Qualifications

Active Secret Clearance

Industry Keywords

Program SupportAdministrative CoordinationPolicy ScansRecords ManagementEngagement Metrics

About the role

Key responsibilities & impact

Administer program email mailboxes, including monitoring, categorization, tracking, and timely routing of correspondence
Maintain distribution lists for agency and component POCs
Support agency and component POC appointment and resignation processes, including documentation and tracking
Maintain and manage the participant database, tracking enrollments, progress, and engagement metrics
Support participant record and data migration efforts, ensuring data integrity and continuity across systems
Administer the Learning Management System, including user access, assessment enrollments, and certification/credential tracking and reporting
Maintain and update the program’s SharePoint site, website, and related digital platforms
Manage publication maintenance, including ongoing updates and quarterly reviews for accuracy and compliance
Provide meeting support, including recording, roll call, minutes/transcript preparation, and distribution
Maintain logistics for recurring virtual and in-person meetings
Update and maintain presentation materials
Support and attend recurring meetings, providing administrative coordination
Oversee records management according to program and organizational policy
Conduct monthly policy scans and tracking; prepare and submit monthly status reports
Process program appeals and waivers according to established procedures and timelines

Requirements

What you’ll need

Bachelor’s degree and five (5) years of experience, or associate degree and seven (7) years of experience, in providing program support
Strong data management skills, including experience maintaining databases and tracking systems (e.g., enrollment, progress, engagement)
Excellent written and verbal communication skills, including minute-taking and meeting documentation
Proven ability to manage multiple administrative workstreams simultaneously with strong attention to detail
Experience supporting recurring virtual and in-person meetings/events, including logistics upkeep and materials preparation
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
Strong organizational and time-management skills
Comfort serving as a liaison with external stakeholders on administrative processes
An active Secret clearance is required

Benefits

Comp & perks

Health, dental & vision
LTD/STD & life insurance
PTO, sick leave & holidays
401k