Account Manager, Water Management

Phigenics

. Lead end-to-end delivery of water management services for hospital and hospitality clients .

Posted 10/9/2026full-timeOrlando • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing water management services for healthcare clients, ensuring compliance with relevant standards while driving client retention and project delivery. Proficient in utilizing project management tools and methodologies to coordinate multi-stakeholder projects effectively.

Highest-signal resume keywords

Project ManagementClient Retention StrategiesWater Safety Standards ComplianceTechnical ConsultationContract Renewal Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementWater TestingLegionella Risk ManagementEnvironmental HealthInfection PreventionHealthcare Facilities ManagementWater Quality ManagementRisk Mitigation StrategiesTechnical ConsultationProject Documentation

Soft Skills

Excellent CommunicationOrganizational SkillsLeadership Skills

Tools & Technologies

HubSpotClickUpPhiAnalyticsPower BIRAMPJira

Certifications & Qualifications

PMP Certification

Industry Keywords

CDC ComplianceANSI/ASHRAE StandardsCMS Legionella RequirementsHospital Infrastructure SystemsWater Management Services

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead end-to-end delivery of water management services for hospital and hospitality clients
Drive client retention and serve as the primary client contact
Identify additional sales opportunities and generate qualified leads
Develop execution plans aligned with scope of work
Coordinate with engineering, water quality, and infection control professionals
Identify project risks and develop mitigation strategies
Ensure compliance with CDC, ANSI/ASHRAE, ANSI/AAMI, CMS, and Joint Commission standards
Maintain complete project documentation in Phigenics systems
Support client staff education and water management training
Review quality audit reports and address findings
Prepare and present progress reports, performance metrics, and deliverables
Coordinate vendors and subcontractors
Own contract renewals, including scope review, negotiations, and purchase order follow-up
Attend client kickoff meetings and conduct on-site surveys
Develop risk characterization matrices and sampling plans
Facilitate remote and on-site Water Management Team meetings
Document meeting notes, action items, recommendations, and decisions in PhiAnalytics
Interpret validation results and provide guidance within 24–48 hours
Conduct annual reassessments and business reviews
Support accreditation surveys and standards compliance
Provide technical consultation and emergent water system event support
Coordinate validation testing, retesting, and additional testing
Use HubSpot, ClickUp, PhiAnalytics, Power BI, RAMP, and Jira to document and manage work
Support monthly financial closeout and record travel and expenses

Requirements

What you’ll need

Bachelor's degree in Engineering, Environmental Science, Project Management, or a related field
3–5 years of experience managing technical or environmental projects, preferably in healthcare facilities
Proven experience delivering complex, multi-stakeholder projects on time and in alignment with scope
Proven ability to manage contract renewal processes
Experience developing and implementing client retention strategies
Knowledge of hospital infrastructure systems, including potable water, cooling towers, steam, and HVAC
Familiarity with ANSI/ASHRAE 188, ANSI/ASHRAE 514, ANSI/AAMI 108, CMS Legionella requirements, and related water safety standards
Excellent communication, organizational, and leadership skills
Proficiency with project- and task-management platforms; HubSpot, ClickUp, or comparable CRM/work-management systems strongly preferred
PMP or equivalent project management certification preferred
Experience with infection prevention, facilities management, or environmental health teams in hospitals preferred
Understanding of water testing, treatment, and Legionella risk management practices preferred
Experience with Power BI preferred
Frequent travel to client sites within a region is required
Occasional overnight travel may be necessary
Physical activity may include walking, climbing stairs or ladders, and lifting up to 25 pounds
Availability for after-hours or expedited support may be required
Must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire

Benefits

Comp & perks

Equal Opportunity Employer
Remote work from home as part of a hybrid arrangement
Occasional overnight travel may be necessary
Professional attire (coat and tie or equivalent)
PPE may be required depending on site conditions