Phigenics

Account Manager

• Lead end-to-end delivery of water management services for hospitals and hospitality clients
• Drive client retention and foster long-term client relationships
• Serve as the primary client contact and ensure stakeholder alignment and satisfaction
• Develop project execution plans and coordinate with site-level contacts
• Coordinate with engineering teams, water quality specialists, and infection control professionals
• Identify project risks and develop mitigation strategies
• Ensure compliance with healthcare and hospitality water safety standards, including CDC and ASHRAE guidelines
• Maintain complete and accurate project documentation
• Support staff education on water management implementation, monitoring, and maintenance
• Review quality-team audit reports and address findings with clients
• Prepare and present progress reports, performance metrics, and final deliverables to leadership
• Manage third-party vendors and subcontractors
• Manage contract renewals, including documentation, scope review, negotiations, and purchase-order delivery
• Plan, execute, and deliver water management projects in hospital and healthcare environments
• Support clients in reducing waterborne pathogen risks, optimizing water-system performance, and implementing sustainable water safety programs

Account Manager, Water Management

Technician

• Report to the Director of Field Services
• Provide service and account management support for clients in a region
• Service existing clients by taking water tests and maintaining equipment
• Assist in maintaining Comprehensive Water Management Programs
• Analyze microbiological and water chemistry data
• Respond quickly, professionally, and accurately to client requests
• Perform minor maintenance on water monitoring equipment
• Take on-site readings using testing instruments, including chlorine, temperature, and pH readings
• Collect building water samples for laboratory cultures
• After full training, mentor or train peers to support knowledge sharing and team development
• Travel to client sites, service equipment, and collect water samples
• Provide occasional support in other regions

Account Manager, Water Management

Part-Time Water Management Equipment Technician