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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in advanced molecular imaging, including SPECT and PET technologies, while providing exceptional remote clinical applications support and customer service. Proficient in accurate documentation and advanced troubleshooting to enhance productivity and deliver effective solutions.
Highest-signal resume keywords
Advanced Molecular Imaging ExperienceClinical Support SkillsRemote Diagnostic SkillsNuclear Medicine CertificationMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Advanced Molecular ImagingSPECTSPECT/CTPETPET/CTTroubleshootingDocumentation SkillsClinical Applications SupportRemote Problem SolvingSolution Delivery
Soft Skills
Excellent CommunicationCustomer ServiceIndependent Decision-MakingTeamworkMultitasking
Certifications & Qualifications
Nuclear Medicine License
Industry Keywords
Philips Medical DevicesClinical Applications SupportPatient Data ManagementRemote ToolsProductivity Optimization
About the role
Key responsibilities & impact- Provide expert remote clinical applications support for Philips Advanced Molecular Imaging products
- Provide telephone and remote clinical applications support to internal and external customers
- Document case notes, product data, and patient data accurately, timely, and confidentially
- Drive productivity through remote tools, technical and clinical skills, and optimized solution delivery
- Multitask between telephone support and multiple software programs
- Deliver remote clinical problem solving, solutions, services training, guidance, and education
- Support Philips customers and patients through efficient, consistent customer service
Requirements
What you’ll need- 2+ years of experience in advanced molecular imaging, including SPECT, SPECT/CT, PET, and PET/CT with Philips medical devices
- Strong knowledge of advanced molecular imaging and anatomy
- Advanced troubleshooting, clinical support, and remote diagnostic skills
- Accurate documentation skills
- Excellent communication, customer service, independent decision-making, and teamwork skills
- Microsoft Office proficiency
- At least an associate’s degree
- License or certification in nuclear medicine in good standing
- Ability to perform minimum physical, cognitive, and environmental job requirements with or without accommodation
- Ability to work flexible hours based on business need
- United States work authorization required
- Must reside in the United States
- Candidates requiring current or future work-visa sponsorship will not be considered
Benefits
Comp & perks- Annual incentive bonus may be offered
- Sales commission may be offered
- Long-term incentives may be offered
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Philips Total Rewards benefits program