Philips

QA Engineer

• Oversee system and hardware quality and safety risk management throughout the product life cycle
• Provide independent oversight of design input, design V&V, design transfer, product realization, and field performance
• Serve as the single point of contact responsible for ensuring hardware design meets quality and compliance standards at every milestone
• Perform independent technical assessments of product quality performance
• Conduct post-market product quality analysis
• Support Philips' quality transformation and continuous improvement efforts

Senior Design Quality Engineer

Account Executive

• Orchestrate the sales process from lead identification through prospecting, account growth, and sales strategy execution
• Maintain and grow existing client accounts
• Meet revenue objectives and drive sales revenue and market share within the territory
• Call on cardiologists, electrophysiologists, and hospital administrators in offices and hospitals
• Arrange appointments, equipment demonstrations, and sales meetings for Philips ECG Solutions products
• Communicate competitive differentiation and value proposition to enhance sales and convert competitive accounts
• Travel daily throughout the territory
• Report to the Regional Sales Leader

Sales, Account Executive – ECG Solutions

• Orchestrate the sales process from lead identification through conversion
• Prospect for new business
• Maintain and grow existing client accounts
• Ensure sales strategies meet revenue objectives
• Promote Philips ECG Solutions products and services
• Call on cardiologists, electrophysiologists, and hospital administrators in offices and hospitals
• Drive sales revenue and market share within the territory
• Nurture existing accounts
• Arrange appointments, equipment demonstrations, and sales meetings
• Communicate competitive differentiation and value proposition
• Convert competitive accounts
• Travel daily throughout the territory

Sales, Account Executive – Philips ECG Solutions, CT & RI

Pre-sales Engineer

• Develop a successful sales strategy to technically differentiate Philips’ hospital patient monitoring solutions
• Serve as the key interface between Philips and customers regarding solution design
• Partner with clinical experts and sales personnel to position Philips products and solutions
• Understand customer goals and workflows and recommend solutions for effective and efficient patient care
• Provide technical expertise on hospital patient monitoring and medical device integration
• Collaborate with Key Account Managers on complex solution selling and healthcare workflow initiatives
• Help define and control the Market 2 Order implementation process, including Statements of Work and VAS scope of work
• Deliver customer presentations focused on technical value propositions and current-state/future-state proposals
• Own request-for-proposals strategy and quotations
• Support sales leaders in balanced selling, annual operating plan attainment, business plan development, scorecards, and forecasting
• Provide Sales Support and Marketing with input on sales tools, pricing, quoting, competitive threats, and product expansion
• Monitor competition and industry changes and provide feedback to Sales and Marketing

Pre-Sales Infrastructure Architect, Hospital Patient Monitoring

Clinical Specialist

• Provide clinical customer support as the clinical application knowledge expert
• Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring products
• Serve as a clinical resource to Philips HPM customers
• Collaborate with field service, sales, and project management throughout implementation and go-live
• Develop plans supporting clinical solution implementation and usage
• Deliver consultative clinical services focused on workflows and optimization
• Manage clinical implementation activities, including workflow assessment, education needs evaluation, education planning, configuration requirements, equipment and application education, first customer use, change adoption, and optimization
• Apply product and clinical knowledge to troubleshoot technical implementation issues involving networks and clinical informatics systems
• Travel approximately 90% across the district, with daily driving and occasional overnight, air, train, bus, and national travel

Clinical Solution Specialist, Patient Monitoring - West/Central Florida

• Orchestrate the sales process from lead identification through closing
• Prospect for new business and maintain and grow existing client accounts
• Ensure sales strategies meet revenue objectives while promoting Philips ECG Solutions products and services
• Call on cardiologists, electrophysiologists, and hospital administrators in offices and hospitals
• Report to the Regional Sales Leader
• Drive sales revenue and market share within the territory
• Nurture existing accounts
• Arrange appointments, equipment demonstrations, and sales meetings
• Communicate Philips ECG Solutions’ competitive differentiation and value proposition
• Convert competitive accounts

Sales, Account Executive

Sales

• Manage contracts and relationships with select IDNs for all Philips Healthcare Products
• Work strategically at the C-Level and cross-functionally with the internal Philips sales team
• Act as the single point of contact to drive strategy with key IDN accounts nationally
• Provide market insights on industry trends, competitive landscape, and healthcare legislation
• Build trusted-advisor relationships and support Philips solution and product portfolio standardization
• Identify growth potential by analyzing contract status, standardization plans, current contracts, products, needs, care gaps, installed base, and construction strategies
• Develop deal strategies and maintain account funnel, forecast, and AOP performance
• Communicate, align, and drive the team to execute account strategy
• Negotiate and oversee contract development, compliance, terms and conditions, renewals, and extensions
• Manage customer expectations throughout the sales process

Sales Executive, Enterprise Client

Customer Success Manager

• Oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring ecosystem
• Drive clinical, operational, and financial improvements with clinical, operational, technical, and executive stakeholders
• Ensure customers achieve adoption and optimization of bedside and transport monitors, central stations, mobility and notification tools, clinical decision support applications, and interoperability components
• Develop and manage a unified, data-driven customer success and outcomes roadmap across strategic partnerships and traditional HPM service models
• Expand Philips’ presence within customer accounts
• Collaborate with Sales, Services, and Solutions & Delivery teams to ensure seamless project delivery
• Partner with Sales to secure renewals, grow existing agreements, transition customers to higher-value offerings, add addendums, and expand Philips portfolio adoption
• Serve as a trusted advisor connecting customer objectives to Philips’ monitoring and enterprise portfolio
• Travel locally 50–75% of the time

Customer Success Executive

• Manage contracts and relationships with select IDNs for all Philips Healthcare Products
• Work strategically at the C-Level and cross-functionally with the internal Philips sales team
• Act as the single point of contact to drive strategy with key IDN accounts nationally
• Provide market insights on industry trends, competitive landscape, and healthcare legislation
• Build trusted-advisor relationships to help accounts reach their goals
• Leverage business and partnership relationships to retain and build toward full Philips solution and product portfolio standardization
• Identify growth potential by analyzing contract status, standardization plans, current contracts, products, needs, care gaps, installed base, and construction strategies
• Develop deal strategies and maintain account funnel, forecast, and AOP performance
• Communicate, align, and drive the team to execute account strategy
• Negotiate and oversee contract development, compliance, terms and conditions, renewals, and extensions
• Manage customer expectations throughout the sales process

Sales, Enterprise Client Executive – Enterprise Strategic Solutions

General

• Deliver end-to-end clinical application support for patient monitoring solutions
• Provide telephone-based and remote support to internal and external customers
• Troubleshoot complex clinical application issues using advanced remote access technologies
• Manage escalations through resolution and provide on-site support during critical customer situations as needed
• Drive timely, effective problem resolution, customer satisfaction and company profitability
• Submit accurate and timely individual scorecards and maintain complete data entry in required systems
• Use call center tools to monitor responsiveness and meet service level expectations
• Manage company assets, including training, tools, equipment, travel and expenses, according to company policies
• Provide structured feedback and product improvement recommendations to product management
• Serve as a clinical subject matter expert and support team objectives
• Assess complex clinical issues, gather and analyze data, and partner with Technical Support Engineers on action plans
• Share knowledge with peers and internal stakeholders
• Contribute to knowledge-based tools and complete required product and clinical training
• Own individual development planning and identify growth opportunities

Applications Specialist, Patient Monitoring

• Implement and configure ServiceNow out-of-the-box AI features, including Predictive Intelligence, Virtual Agent, Now Assist/GenAI, AIOps, anomaly detection, and event intelligence
• Design and develop custom AI-driven ServiceNow features using Script Includes, Business Rules, Flow Designer, and IntegrationHub
• Integrate custom ML models and external AI services into ServiceNow
• Translate business and service use cases into practical AI-enabled workflows
• Develop and maintain custom applications and enhancements on ServiceNow
• Extend ServiceNow modules including ITSM, CSM, ITOM, and HRSD with AI capabilities
• Ensure scalability, performance, and maintainability of AI and non-AI solutions
• Follow ServiceNow best practices for scripting, configuration, and upgrades
• Build and maintain ServiceNow integrations with external systems using REST/SOAP APIs, IntegrationHub spokes, and custom connectors
• Integrate ServiceNow with external AI/ML services, cloud AI platforms, LLMs, and analytics services when needed
• Work with product managers, architects, and stakeholders to define AI use cases
• Support end-to-end delivery: design, build, test, deploy, and optimize AI features
• Contribute to platform governance, documentation, and knowledge sharing
• Stay current with ServiceNow AI releases and recommend improvements
• Deliver AI features quickly and reliably, optimize out-of-the-box capabilities, and achieve measurable improvements in efficiency, quality, or user experience

Senior Software Technologist – Service Now Development

• 负责区域内客户的服务销售及客户关系维护工作
• 推广服务产品和解决方案，支持客户设备全生命周期管理，推动业务持续增长
• 负责区域内客户的服务产品销售工作
• 推广服务合同、维修服务、备件及增值服务解决方案
• 发现并挖掘客户业务机会，完成销售目标
• 建立和维护客户关系
• 跟进服务合同签署、续约及执行情况
• 协调内部资源解决客户问题，提升客户满意度
• 收集市场及客户信息
• 识别区域业务机会并推动转化
• 支持区域市场活动及重点项目开展
• 持续学习产品知识和销售技能
• 遵守公司流程及合规要求
• 使用CRM系统进行客户和销售机会管理

Therapist

• Lead sales performance and sales growth across multiple territories in the West Region
• Set success criteria and provide leadership for achievement of goals
• Forecast, analyze, and report on sales
• Implement policies and maintain budget
• Develop annual regional sales plans, strategies, and tactics
• Enhance Philips IGT-D’s competitive position and meet customer needs
• Coordinate with business leaders to establish valid, effective, and realistic sales objectives aligned with overall business goals
• Evaluate market and customer trends and adjust plans accordingly
• Execute the sales plan to achieve budgeted revenue and average selling prices
• Manage time in the field with individual sales employees
• Focus on strategic sales challenges and opportunities
• Improve personal knowledge and sales management skills to add value to customers and Philips IGT
• Work primarily outside Philips facilities at customer or supplier locations as a field role

Regional Sales Manager, Image-Guided Therapy Devices – Peripheral

• Lead sales performance and sales growth over multiple territories within a sales division
• Set success criteria and provide leadership for achievement of goals
• Forecast, analyze and report on sales
• Implement policies and maintain budget
• Develop annual sales plans, strategies and tactics for the region
• Coordinate with business leaders to develop valid, effective and realistic sales objectives aligned with overall business goals
• Evaluate market and customer trends and adjust plans accordingly
• Execute the sales plan to meet company business-plan objectives, including budgeted revenue and average selling prices
• Manage time in the field with individual sales employees
• Address strategic sales challenges and opportunities
• Improve personal knowledge and sales management skills to add value to customers and Philips IGT

Regional Sales Manager – Image-Guided Therapy Devices, Peripheral

Field Engineer

• Manage customer relationships through technical knowledge and service delivery
• Install, troubleshoot, service, and maintain medical imaging equipment at customer sites
• Provide customer service, manage customer entitlements, set expectations, and meet commitments and arrival times
• Understand customer business and competitive environment and generate service revenue
• Participate in regional work team activities and improve team processes
• Identify training gaps and increase capability and capacity, including qualification in multiple modalities and learning new tools
• Complete administrative duties including timesheets, service work orders, expense reports, Field Change Orders, preventive maintenance, installation documents, and site/service documentation
• Adhere to Philips, state, and federal regulatory, training, quality, and safety requirements
• Use tools, resources, and escalation processes to resolve customer and system problems
• Complete preventive maintenance, Field Change Orders, installations, and related tasks
• Diagnose and resolve electronic, network, and mechanical problems
• Travel approximately 70% across the specified geography, with 1–4 hours of daily driving and occasional overnight, air, or train travel