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About the role
Key responsibilities & impact- Provide clinical customer support as the clinical application knowledge expert
- Facilitate solutions design, optimization, configuration, and delivery of Philips Hospital Patient Monitoring products
- Serve as a clinical resource to Philips HPM customers
- Collaborate with field service, sales, and project management organizations throughout multiphase implementation and go-live processes
- Establish and maintain relationships with internal partners and customers
- Understand customer goals and develop clinical solutions implementation and usage plans
- Deliver consultative, advanced clinical services focused on workflows and optimization
- Manage clinical aspects of implementations, including workflow assessment, education needs evaluation, education planning, custom configuration requirements, equipment and application education, first customer use, change adoption, and monitoring solution optimization
- Apply product and clinical knowledge to troubleshoot technical implementations involving networks and clinical informatics systems
- Travel approximately 90% across the district, with average daily driving of 1–4 hours
- Support the zone and occasionally travel nationally
Requirements
What you’ll need- 4+ years of experience as a Registered Nurse in a hospital environment
- Prior clinical training and adult education delivery experience highly preferred
- Experience in ICU, CCU, ER, OR, NICU, and/or PICU settings
- Knowledge of Philips IntelliVue monitoring equipment and applications preferred
- Bachelor of Science in Nursing degree or equivalent licensure to practice nursing as a Registered Nurse
- Current/active nursing license; must be able to provide verification
- CTT+ and/or VCTT+ preferred
- Passion for technology and education related to patient care
- Excellent verbal and written communication and presentation skills
- Ability to work in office/home office and/or remote settings and hospital/healthcare environments
- Ability to work flexible hours based on business needs
- Ability to wear required personal protective equipment
- May be required to comply with vendor credentialing
- US work authorization required; sponsorship is not available
- Must reside in or within commuting distance to Tallahassee, FL or Gainesville, FL
Benefits
Comp & perks- Company fleet/car
- Training opportunities
- Advancement opportunities
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Annual incentive plan, sales commission, or long-term incentives may be offered