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Philips

Healthcare Technical Consultant

Philips

. Deliver onsite and remote technical support for customer issues .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSenior💰 $29 - $45 per hourWebsite

About the role

Key responsibilities & impact
  • Deliver onsite and remote technical support for customer issues
  • Diagnose and resolve system, network, and application issues
  • Install, configure, integrate, and test patient monitoring and IT infrastructure solutions
  • Troubleshoot technical challenges using approved tools, test equipment, and diagnostic methodologies
  • Analyze root causes and implement sustainable solutions
  • Document system configurations, troubleshooting activities, and support procedures
  • Follow configuration management and version control practices
  • Collaborate with senior engineers, clinical partners, sales, and service teams
  • Build technical expertise and contribute to knowledge-sharing and service-improvement initiatives
  • Support healthcare customers across Missouri, Iowa, and Montana

Requirements

What you’ll need
  • 2.5+ years of professional working experience in IT services or related technical environments
  • Experience in a field or hospital-based healthcare environment preferred
  • Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
  • Foundational understanding of IT systems, networking concepts, and technical troubleshooting
  • Computer networking certification preferred, such as CompTIA Network+, CCNA, or equivalent/higher-level certification
  • Associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and listed experience
  • Ability to travel for business; approximately 75% travel across Missouri, Iowa, and Montana
  • Ability to work in office/home office and/or remote settings and hospital/healthcare environments
  • Ability to adhere to vendor credentialing requirements
  • Ability to work flexible hours, including non-standard hours, overtime, weekends, and on-call rotations
  • Ability to wear required personal protective equipment
  • US work authorization required; no visa sponsorship now or in the future
  • Must reside in or within commuting distance to St. Louis, Missouri

Benefits

Comp & perks
  • Overtime eligible
  • Field service incentive bonus plans
  • On-call pay
  • Company fleet/car
  • Training
  • Advancement opportunities
  • Annual incentive plan, sales commission or long-term incentives may be offered
  • Generous PTO
  • 401k with up to 7% match
  • HSA with company contribution
  • Stock purchase plan
  • Education reimbursement