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Philips

Intern, Customer Experience – Health Systems Strategy and Growth

Philips

. Analyze customer feedback using AI-powered tools to identify trends and generate actionable insights .

Posted 10/14/2026internshipUnited StatesEntry Level💰 $26 - $46 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical capabilities using AI-powered tools to derive actionable insights from customer feedback, while effectively collaborating with cross-functional teams to enhance customer engagement strategies.

Highest-signal resume keywords
AI-Powered AnalyticsData AnalysisCustomer Experience ImprovementStrong Communication SkillsTeam Collaboration

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data ScienceComputer ScienceAI/MLExcelPowerPointWordOutlook
Soft Skills
LeadershipTeamworkOrganizational SkillsInitiativeCreative Problem Solving
Tools & Technologies
AI-Powered ToolsAnalytics Platforms
Industry Keywords
Customer FeedbackData-Driven InsightsMarketing StrategiesCustomer EngagementFrontline Staff Support

About the role

Key responsibilities & impact
  • Analyze customer feedback using AI-powered tools to identify trends and generate actionable insights
  • Use advanced AI-powered analytics platforms to process unstructured data and uncover patterns
  • Inform marketing and service strategies through data-driven insights
  • Collaborate with marketing, service, and customer support teams to identify and share customer engagement best practices
  • Support initiatives connecting frontline staff with customers
  • Monitor the closed-loop customer feedback process
  • Engage internal stakeholders through improvement initiatives and feedback sessions
  • Complete varying marketing tasks and projects and provide strategic business recommendations

Requirements

What you’ll need
  • Currently pursuing a bachelor’s or master’s degree in Computer Science, Data Science, Engineering, AI/ML, Marketing, UI/UX or Business
  • Demonstrated leadership, teamwork, strong communication and organizational skills
  • Willingness to take initiative, ask questions, and propose creative solutions
  • Comfortable working in a fast-paced, feedback-driven environment
  • Interest in measuring and improving customer experience
  • Openness to using data and AI to drive decision-making and customer outcomes
  • Strong computer skills, including Excel, PowerPoint, Word, and Outlook
  • Must be able to successfully perform the minimum physical, cognitive, and environmental job requirements with or without accommodation
  • US work authorization required; candidates requiring current or future visa sponsorship will not be considered
  • Must reside in or within commuting distance to Cambridge, Massachusetts

Benefits

Comp & perks
  • 3-month paid intern opportunity
  • Overtime eligible
  • Benefits information provided by Philips
  • Company relocation benefits will not be provided