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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading high-impact service programs and projects, with a strong focus on project management, stakeholder engagement, and process improvement in a regulated environment. Proficient in developing comprehensive project plans and driving cross-functional alignment to enhance service delivery and efficiency.
Highest-signal resume keywords
Project ManagementProgram ManagementAgile MethodologyERP Application IntegrationStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Scope ManagementBudget ManagementResource CoordinationRisk IdentificationQuality ComplianceProcess ImprovementService Delivery OptimizationMentoringStandardized Process DevelopmentCross-Functional Team Leadership
Soft Skills
CommunicationInfluenceRelationship BuildingCollaborationProblem Solving
Tools & Technologies
ERP ApplicationsCRM Applications
Industry Keywords
Medical DeviceRegulated EnvironmentField ServiceCustomer ServicePMO Development
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Lead high-impact service programs and projects
- Manage project scope, budget, resources, timelines, risks, and quality
- Develop comprehensive project plans aligned with organizational priorities
- Lead cross-functional teams implementing and integrating ERP or CRM applications
- Coordinate resources and deliverables across multiple projects
- Collaborate with senior leaders and stakeholders to establish priorities and drive execution
- Build relationships across functions and business units
- Drive alignment through communication, influence, and stakeholder management without direct authority
- Translate ambiguous or complex needs into clear, actionable plans
- Identify risks, issues, and process improvement opportunities
- Develop practical solutions to improve efficiency and service delivery
- Drive program and project management best practices in a complex, matrixed enterprise environment
- Mentor junior project managers and service innovation engineers
- Develop and implement standardized processes while addressing IGTD-specific needs
- Drive cross-functional alignment, process improvements, quality compliance, and PMO development
Requirements
What you’ll need- Minimum 8+ years of experience with Bachelor's degree OR minimum 5+ years of experience with Master's degree in areas such as Project Management, Program Management, Agile Methodology or equivalent
- Medical Device (regulated environment) experience preferred
- Ability to perform minimum physical, cognitive, and environmental job requirements with or without accommodation
- US work authorization required
- Must not require sponsorship for a work-authorized visa now or in the future
- Must reside in or within commuting distance to Plymouth, Cambridge, San Diego, or Colorado Springs
- Experience in field service or customer service preferred
Benefits
Comp & perks- Annual incentive bonus may be offered
- Sales commission may be offered
- Long-term incentives may be offered
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Comprehensive Philips Total Rewards benefits program