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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Partnering and People Services leadership, focusing on operational performance, service excellence, and strategic transformation. Capable of leveraging AI-enabled tools and data-driven decision-making to enhance workforce outcomes while ensuring compliance with legal and regulatory standards.
Highest-signal resume keywords
Leadership Of Large TeamsPeople PartneringService DeliveryProcess ExcellenceEmployee Relations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
People OperationsOperating Model TransformationChange LeadershipData-Driven Decision MakingRisk ManagementComplianceContinuous ImprovementAI-Enabled ToolsPerformance CultureWorkforce Planning
Soft Skills
Influencing StakeholdersBuilding Inclusive TeamsCreating AccountabilityResilienceSimplifying Ambiguity
Certifications & Qualifications
Bachelor's Degree In Human ResourcesMaster's Degree In Business Administration
Industry Keywords
People FunctionEmployee LifecycleService ExcellenceGovernanceDigital Enablement
About the role
Key responsibilities & impact- Lead one integrated regional organization combining People Partnering leadership and People Business Services team leadership
- Bring People Partnering and People Business Services teams together under one regional leadership model
- Create clear accountabilities, effective collaboration and a shared performance culture
- Build capability, engagement, succession and leadership strength across the team
- Ensure leaders and employees receive simple, consistent and high-quality support across the employee lifecycle
- Connect partnering and service delivery so stakeholders experience one People Function
- Address recurring service issues and remove friction for customers
- Align regional people support to business priorities, workforce plans and organizational needs
- Use workforce and service insights to improve decisions and outcomes
- Implement global standards while responding appropriately to regional and local requirements
- Optimize capacity, resources, handovers and ways of working across the regional organization
- Drive simplification, productivity, digitization and continuous improvement
- Ensure regional people services meet legal, regulatory and internal governance requirements
- Own License to Operate responsibilities and proactively mitigate people-related risks
- Partner with Employee Relations, Legal and employee representation bodies where relevant
- Report to the Head of People Business Services
- Drive service excellence, operational performance, people and culture outcomes, strategic transformation, AI and digital enablement, and governance and risk management
Requirements
What you’ll need- Bachelor's or Master's degree in Human Resources or Business Administration or equivalent
- Proven leadership of large, diverse and geographically dispersed teams
- Strong experience in People Partnering, People Services or comparable people operations
- Demonstrated success in operating model transformation, service delivery and change leadership
- Proven track record in process excellence and continuous improvement
- Ability to use AI-enabled tools effectively and responsibly to improve work outcomes
- Ability to influence senior business and People Function stakeholders
- Strong business orientation, customer focus and data-driven decision making
- Working knowledge of employee relations, risk, compliance and regional labor requirements
- Enterprise mindset, sound judgement, resilience and ability to simplify in ambiguity
- Ability to build inclusive, high-performing teams, create accountability, and develop talent and future leaders
- Ability to connect strategy and execution, influence senior stakeholders, and balance global standards with regional realities
Benefits
Comp & perks- Compensation framework and salary range will be provided to candidates selected for the initial screening phase before their first business interview
- Office-based role with in-person work at least 3 days per week