FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in providing remote technical support for Philips Image Guided Therapy systems, applying electronic and mechanical theory to diagnose and resolve equipment issues. Proficient in utilizing remote tools and best practices to enhance productivity in a healthcare environment.
Highest-signal resume keywords
Philips Image Guided Therapy (IGT) System ExperienceRemote Technical SupportElectronic and Mechanical Theory ApplicationDiagnostic Problem-SolvingHealthcare Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Remote DiagnosticsTechnical SupportProblem ResolutionEquipment RepairProcess ImprovementElectronic TheoryMechanical TheoryNetworking TheoryUse of Test EquipmentRadiation Safety
Soft Skills
Effective CommunicationCustomer ServiceFlexibilityTeam CollaborationAdaptability
Tools & Technologies
Philips ToolsRemote ToolsTest Equipment
Certifications & Qualifications
Associate Degree in Electronics
Industry Keywords
HealthcareField ServiceCustomer SupportRadiation SourcesPersonal Protective Equipment
About the role
Key responsibilities & impact- Provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners
- Act as a Philips Representative when responding to customer inquiries
- Resolve customer service events using Philips tools and resources
- Escalate customer product issues to higher-level support
- Use remote tools to resolve issues and avoid dispatching Field Service Engineers
- Implement best practices and process improvements while diagnosing problems
- Apply effective solutions and determine follow-up actions
- Drive productivity through remote tools and technical skills
- Respond to product inquiries by telephone, email, or chat
- Work in a field role outside company facilities, generally at customer or supplier locations
Requirements
What you’ll need- 2+ years of experience with Philips Image Guided Therapy (IGT) System—Azurion and/or Allura systems
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
- Knowledge and use of necessary tools and test equipment
- Associate Degree in electronics or equivalent combination of education and experience
- Ability to work in an office/home office and/or remote setting and in a hospital/healthcare environment
- Ability to work flexible hours, including overtime, weekends, and on-call rotations
- Ability to safely work with radiation sources and/or radioactive materials
- Ability to wear required personal protective equipment
- US work authorization; candidates requiring current or future visa sponsorship will not be considered
Benefits
Comp & perks- Overtime eligibility
- Annual incentive bonus plan
- On-call pay
- Training
- Advancement opportunities
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Field service incentive bonus
- Sales commission or long-term incentives may be offered