Service Product Manager, Diagnostic X-ray

Philips

. Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American diagnostic X-ray portfolio .

Posted 10/9/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in lifecycle management and installed base optimization for diagnostic X-ray products, with a strong focus on service growth initiatives and customer value creation. Proven ability to collaborate across multifunctional teams to drive revenue performance and improve service profitability.

Highest-signal resume keywords

Lifecycle ManagementService Growth InitiativesCustomer Value MessagingMarket Opportunity AssessmentCollaboration Across Teams

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementMarketingService Attachment StrategiesKPI TrackingBusiness Case DevelopmentPricing StrategiesMarket Trend AnalysisCompetitive Activity AnalysisCustomer Needs AssessmentInstalled Base Optimization

Soft Skills

CollaborationCommunication

Industry Keywords

HealthcareMedTechRadiologyDiagnostic X-RayService StructureCapital Equipment

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American diagnostic X-ray portfolio
Lead North America service growth initiatives and lifecycle optimization programs
Develop and execute regional strategies to maximize lifecycle value creation
Drive service attachment strategies tied to point-of-sale transactions, including term attachment optimization
Manage initiatives to retain, upgrade, and expand the existing customer installed base
Improve long-term service profitability
Lead modality-specific growth programs for the diagnostic X-ray portfolio
Partner with sales, service, and marketing teams on customer value messaging and commercial execution
Collaborate with regional sales, service delivery, marketing, finance, and global business teams
Support business case development, pricing strategies, and market opportunity assessments
Track KPIs and business performance metrics to evaluate program effectiveness and optimize results
Analyze market trends, competitive activity, and customer needs
Identify lifecycle and service growth opportunities
Serve as a subject matter expert on lifecycle management and installed base optimization
Travel approximately 10% in a field/home-based role

Requirements

What you’ll need

At least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions
Familiarity with radiology and service structure for capital equipment is required
Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required
Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Broad knowledge of products and services within scope
Demonstrated ability to foster collaboration across multifunctional teams
US work authorization required; candidates requiring sponsorship now or in the future will not be considered
No relocation benefits provided

Benefits

Comp & perks

Annual incentive bonus, sales commission or long-term incentives may be offered
Generous PTO
401k with up to 7% match
HSA with company contribution
Stock purchase plan
Education reimbursement
Comprehensive Philips Total Rewards benefits program
10% travel requirement
Company relocation benefits will not be provided