Service Product Manager, Diagnostic X-ray

Philips

. Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American DXR portfolio .

Posted 10/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in lifecycle management strategies and service growth optimization, with a strong focus on maximizing customer value and profitability in the MedTech sector. Proven ability to collaborate across multifunctional teams to drive strategic initiatives and track performance metrics.

Highest-signal resume keywords

Lifecycle Management StrategiesService Growth OptimizationMarket Opportunity AssessmentCollaboration Across Multifunctional TeamsProduct Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Lifecycle Value ManagementService Attachment StrategiesKPI Tracking and AnalysisPricing StrategiesMarket Trend Analysis

Soft Skills

CollaborationCommunicationStrategic Thinking

Industry Keywords

MedTechHealthcareRadiologyCapital EquipmentService Profitability

About the role

Key responsibilities & impact

Drive customer lifecycle value, installed base growth, and service orders and revenue performance across the North American DXR portfolio
Lead North America service growth initiatives and lifecycle optimization programs for the DXR portfolio
Develop and execute regional strategies to maximize lifecycle value creation
Drive service attachment strategies tied to Point-of-Sale transactions, including term attachment optimization
Manage initiatives to retain, upgrade, and expand the existing customer installed base
Improve long-term service profitability
Lead targeted growth programs related to DXR portfolio targets
Partner with sales, service, and marketing teams to align customer value messaging and commercial execution
Collaborate with regional sales, service delivery, marketing, finance, and global business teams
Support business case development, pricing strategies, and market opportunity assessments
Track KPIs and business performance metrics to evaluate program effectiveness and optimize results
Analyze market trends, competitive activity, and customer needs
Identify new lifecycle and service growth opportunities
Serve as a subject matter expert on lifecycle management strategies and installed base optimization

Requirements

What you’ll need

At least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions
Familiarity with radiology and service structure for capital equipment is required
Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required
Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Broad knowledge of products and services within scope
Ability to foster collaboration across multifunctional teams
US work authorization is a precondition of employment
Candidates must not require sponsorship for a work-authorized visa, now or in the future
Ability to travel 10%

Benefits

Comp & perks

Annual incentive bonus may be offered
Sales commission may be offered
Long-term incentives may be offered
Generous PTO
401k with up to 7% match
HSA with company contribution
Stock purchase plan
Education reimbursement
Philips Total Rewards benefits program