FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in delivering technical support and troubleshooting within healthcare environments, particularly with patient monitoring systems and IT infrastructure. Proficient in system configuration, documentation, and collaboration with clinical and technical teams.
Highest-signal resume keywords
Technical Support DeliveryPatient Monitoring SystemsIT Infrastructure SolutionsCompTIA Network+ CertificationHealthcare Environment Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System TroubleshootingNetwork ConfigurationApplication DiagnosisTechnical DocumentationRoot Cause AnalysisConfiguration ManagementVersion ControlIT Systems UnderstandingTelemetry UnitsVentilators
Soft Skills
Strong Organization SkillsCommunication SkillsCollaborative Problem-SolvingDetail-OrientedFlexible Work Approach
Tools & Technologies
Diagnostic MethodologiesTest EquipmentPatient Monitoring Solutions
Certifications & Qualifications
CompTIA Network+CCNA
Industry Keywords
Healthcare EnvironmentVendor CredentialingIT ServicesBiomedical EngineeringTechnical Support
About the role
Key responsibilities & impact- Deliver onsite and remote technical support for customer issues
- Diagnose and resolve system, network, and application issues
- Install, configure, integrate, and test patient monitoring and IT infrastructure solutions
- Apply knowledge of customer environments and requirements to optimize system implementation and long-term performance
- Troubleshoot technical challenges using approved tools, test equipment, and diagnostic methodologies
- Analyze root causes and implement sustainable solutions to improve system stability
- Maintain documentation of system configurations, troubleshooting activities, and support procedures
- Follow configuration management and version control practices
- Collaborate with senior engineers, clinical partners, sales, and service teams
- Build technical expertise and contribute to knowledge-sharing and service-improvement initiatives
- Travel approximately 75% across Northern Illinois and Wisconsin to customer and healthcare locations
Requirements
What you’ll need- 2.5+ years of professional working experience in IT services or related technical environments
- Experience in a field or hospital-based healthcare environment preferred
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Foundational understanding of IT systems, networking concepts, and technical troubleshooting
- Computer networking certification preferred, such as CompTIA Network+, CCNA, or equivalent/higher-level certification
- Associate degree in computer science, biomedical, engineering, or related field, or equivalent combination of education and experience
- Ability to travel for business; approximately 75% travel across the specified geography
- Average driving time of 1–4 hours daily
- Occasional overnight stays and travel by air and/or train may be required
- Ability to work in office/home office and/or remote settings and hospital/healthcare environments
- Must adhere to vendor credentialing requirements
- Ability to work flexible hours, including non-standard hours, overtime, weekends, and on-call rotations
- Ability to wear required personal protective equipment
- US work authorization required; candidates requiring current or future visa sponsorship will not be considered
- Must reside within Northern Illinois (north of Springfield, Illinois) and Wisconsin
- Strong organization and communication skills
- Detail-oriented, collaborative problem-solving approach and disciplined use of structured processes
Benefits
Comp & perks- Field service incentive bonus plans
- On-call pay
- Company fleet/car
- Training
- Advancement opportunities
- Overtime eligibility
- Generous PTO
- 401k with up to 7% match
- HSA with company contribution
- Stock purchase plan
- Education reimbursement
- Annual incentive plan, sales commission or long-term incentives may be offered
- Company relocation benefits are not provided