Consultant, Client Value Engine – Sales Focused

Phillips Consulting Limited

. Manage assigned Digital Learning accounts and client relationships through structured check-ins, review sessions and timely follow-up; monitor satisfaction, usage and renewal risks and coordinate actions that protect retention.

Posted 10/8/2026full-timeLagos • NigeriaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Digital Learning account management, client engagement, and consultative selling, with a strong focus on relationship management and revenue growth through upselling and cross-selling opportunities. Proficient in market research and proposal development, ensuring alignment with client needs and industry trends.

Highest-signal resume keywords

Digital Learning SolutionsB2B Business DevelopmentClient EngagementProposal DevelopmentCRM Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementProposal DevelopmentLead QualificationPipeline ManagementMarket ResearchChurn-Risk IdentificationOpportunity ProgressionCross-Sell IdentificationClient Needs AnalysisConsultative Selling

Soft Skills

Relationship ManagementProfessional CommunicationClient ReviewsKnowledge SharingTeam Collaboration

Tools & Technologies

Microsoft 365CRM Software

Industry Keywords

Digital LearningProfessional ServicesCorporate LearningB2B EnvironmentLearning & Development

About the role

Key responsibilities & impact

Manage assigned Digital Learning accounts and client relationships through structured check-ins, review sessions and timely follow-up; monitor satisfaction, usage and renewal risks and coordinate actions that protect retention.
Build and maintain a qualified pipeline by researching priority organisations, identifying credible prospects and demand signals, initiating approved outreach and progressing leads through clear next actions.
Drive revenue growth across Digital Learning and wider pcl. offerings by qualifying client needs, maintaining opportunity momentum and identifying renewal, upsell and cross-sell opportunities.
Prepare and coordinate client-specific proposals, presentations and pursuit materials with relevant SMEs, ensuring the client need, proposed solution, value proposition, evidence and required approvals are clearly reflected.
Research emerging client needs, Digital Learning trends and market developments and translate findings into practical account, product, campaign or market-development opportunities.
Use client learning and account data to identify adoption patterns, service issues and churn risks and recommend actions that improve client experience, renewal prospects and solution relevance.
Maintain productive OEM and ecosystem relationships, capturing product updates, learning opportunities and commercial inputs that support client solutions and stronger negotiations.
Coordinate with Finance on assigned account invoicing and receivables, ensure renewal-related commercial documentation is initiated early and follow outstanding actions through to resolution.
Support market visibility and demand generation through relevant articles, newsletters, success stories, events, conferences, podcasts, knowledge-sharing sessions and other approved client-facing content.
Facilitate training or knowledge sessions within areas of competence and contribute to new products, reusable practice assets, team capability development and firm knowledge-sharing activities.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Marketing, Economics, Management, Human Resources, Learning & Development or a related discipline.
5+ years of relevant experience in B2B business development, client engagement, professional services, corporate learning, Digital Learning or a related commercial environment.
Practical exposure to account management, proposal development, CRM/pipeline management and the sale or support of professional-services or learning solutions is desirable.
Strong Microsoft 365 and CRM capability is required.
Relevant development in consultative selling, proposal/bid management, learning & development or Digital Learning is an advantage.
Prospecting, lead qualification, pipeline follow-through, proposal support, opportunity progression and cross-sell/upsell identification.
Understanding of Digital Learning solutions, client learning needs, learner/adoption data and OEM or ecosystem inputs sufficient to position solutions credibly.
Relationship management, renewal planning, client reviews, churn-risk identification, receivables coordination and disciplined CRM/account records.
Market research, thought leadership, client-facing content, events, knowledge sharing, new product/service support and clear professional communication.