Manager, Strategy and Operating Model

Phillips Consulting Limited

. Lead, coach, and develop team members through regular feedback, performance management, capability building, and succession planning.

Posted 10/8/2026full-timeLagos • NigeriaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategy development, transformation initiatives, and programme delivery, with a strong focus on stakeholder engagement and performance management. Proven ability to lead teams, manage client relationships, and drive business growth through effective resource allocation and operational excellence.

Highest-signal resume keywords

Strategy DevelopmentProgramme DeliveryStakeholder EngagementPerformance ManagementBusiness Transformation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operating Model DesignGovernance FrameworksPerformance MeasurementTransformation InitiativesMarket Analysis

Soft Skills

Communication SkillsActive ListeningRelationship BuildingInfluencing SkillsCoaching and Mentoring

Certifications & Qualifications

Professional Certification in StrategyProgramme/Project Management CertificationBusiness Transformation Certification

Industry Keywords

Management ConsultingClient EngagementBusiness DevelopmentQuality AssuranceOperational Excellence

About the role

Key responsibilities & impact

Lead, coach, and develop team members through regular feedback, performance management, capability building, and succession planning.
Manage resource allocation and utilisation to ensure optimal deployment and achievement of business targets.
Support the attraction, recruitment, and retention of high-performing talent.
Oversee the successful planning, execution, quality assurance, and profitability of client assignments.
Monitor project progress, manage risks and stakeholder expectations, and ensure compliance with firm standards and governance requirements.
Ensure timely reporting, documentation, invoicing, and assignment close-out activities.
Identify, pursue, and convert business opportunities through effective client engagement, proposal development, and commercial negotiations.
Grow the sales pipeline, expand key accounts, and drive cross-selling and upselling opportunities.
Build and sustain strategic relationships with clients, partners, and industry stakeholders.
Monitor market trends, client needs, and competitor activities to identify growth opportunities.
Contribute to the development, enhancement, and commercialisation of the firm's products, services, and intellectual property.
Strengthen the firm's market presence through thought leadership, networking, and industry engagement.
Serve as a trusted adviser and subject matter expert within areas of specialisation.
Provide technical oversight and quality review of assignments and deliver learning interventions for clients and internal teams.
Promote knowledge sharing and adoption of leading practices across the firm.
Contribute to firm-wide strategy execution, profitability, operational excellence, and leadership succession initiatives.
Support business continuity by collaborating across practice areas and assuming leadership responsibilities as required.
Plan and deliver training programs, workshops, learning interventions, and stakeholder engagement sessions as requested by the company.
Ensure compliance with firm policies, governance requirements, and performance expectations.

Requirements

What you’ll need

Bachelor's degree in business, Economics, Management or related discipline.
10-15 years’ relevant experience in strategy, operating model, transformation, programme delivery or management consulting.
Relevant professional certification in strategy, programme/project management or business transformation.
Leads development of future-state operating models and ensures alignment between strategy, structure, governance and capabilities.
Shapes organisational structures, roles and accountabilities required to deliver the target operating model.
Defines governance arrangements, decision rights and accountability mechanisms for transformed operating models.
Diagnoses gaps between current and desired operating models and identifies implications for transformation.
Synthesises complex business, operational and market information into strategic insights.
Frames ambiguous client problems into clear hypotheses, workstreams and decision areas.
Converts strategic recommendations into sequenced transformation initiatives, milestones, and priorities.
Links strategic choices to operating requirements, programmes and execution mechanisms.
Aligns performance measures and management mechanisms with strategic and operating model objectives.
Designs meaningful performance measures that translate strategic priorities into measurable outcomes.
Establishes mechanisms for tracking whether transformation initiatives deliver intended business value.
Orchestrates delivery across workstreams, manages dependencies and maintains focus on agreed outcomes.
Builds alignment with senior clients and coordinates multiple stakeholders around transformation decisions.
Strong written and verbal communication, active listening, presentation and stakeholder-management skills, with the ability to influence outcomes professionally.
Builds and maintains productive working relationships across teams, functions, and stakeholder groups to achieve shared goals.
Effectively plans and delivers training programmes, workshops, learning interventions, and stakeholder engagement sessions.