Senior Growth Consultant – CRM

Phiture

. Own the day-to-day client relationship as the senior point of contact .

Posted 10/21/2026contractRemote • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CRM and lifecycle marketing, with a strong focus on Braze capabilities, data analysis, and client relationship management. Proficient in executing marketing strategies and conducting technical audits to optimize campaign performance.

Highest-signal resume keywords

Braze ExpertiseCRM Technical AuditsLifecycle Marketing StrategiesData Analysis Using AmplitudeClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRMLifecycle MarketingAPI IntegrationsHTMLData LiteracyEvent InstrumentationA/B TestingCohort SegmentationCampaign ArchitectureCustom Attributes

Soft Skills

Client CommunicationMentoringCollaborationLeadershipWorkshop Facilitation

Tools & Technologies

BrazeAmplitudeMixpanelLookerTableau

Industry Keywords

Retention MechanicsEngagement KPIsBehavioral TriggersMonetization ModelsContent Launches

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own the day-to-day client relationship as the senior point of contact
Conduct advanced CRM technical audits covering taxonomy, event structure, API integrations, custom attributes, and webhook flows
Leverage Braze personalization and automation capabilities, including custom events, real-time triggers, Liquid logic, and dynamic content
Plan and execute end-to-end lifecycle marketing strategies across email, push, in-app, and SMS
Support large-scale campaigns such as major content launches and live events
Collaborate with Creative, Retention, Martech, and CRM Ops teams on both Phiture and client sides
Validate event instrumentation, user segmentation logic, CRM workflows, APIs, and marketing data pipelines
Design and implement A/B and multivariate tests
Analyze retention and engagement KPIs and cohort behavior using Amplitude, Mixpanel, or Looker
Translate performance data into actionable insights and recommendations for internal and client stakeholders
Support and mentor freelance or junior resources allocated to the account

Requirements

What you’ll need

5+ years of hands-on experience in CRM, lifecycle marketing, or marketing automation
Deep hands-on expertise with Braze, including API usage, Liquid logic, webhook setups, custom events/attributes, and advanced campaign architecture
Experience performing technical audits and working with product/data teams on taxonomy, tracking plans, and event schemas
Strong data literacy, including querying and interpreting data, building dashboards, and translating findings into recommendations using Amplitude, Mixpanel, Looker, or Tableau
Proven experience independently owning senior-level client relationships
Deep understanding of retention/engagement mechanics for large consumer/subscription products, including behavioral triggers, cohort segmentation, and monetization models
Proficient with HTML for messaging templates and troubleshooting cross-device layout issues
Excellent client communication skills and confidence leading client workshops, meetings, and audits independently
Fluent in English, verbal and written
Available to start mid-November to early December for a fixed-term engagement of approximately 5-6 months

Benefits

Comp & perks

Unlimited remote work within your home country (EMEA), plus up to 90 days per year internationally
Up to 30 days of paid vacation annually, plus extra days for special occasions (country-specific)
Quarterly bonus scheme linked to shared success
Free, confidential mental health support from licensed therapists through Oliva
€1,000 annual personal growth budget
10 dedicated learning hours each month
Flexible working hours
Flexible, pet-friendly Berlin office workspace
Regular team-building events
Annual all-expenses-paid company offsite
Personalized career roadmap and development plan
Monthly remote-work cash allowance for home workspace or internet costs
Branded Phiture gear
MacBook from day one
Birthday, anniversary, and seasonal gifts