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Phoenix Group

Head of Group Governance – Operations & Effectiveness

Phoenix Group

. Lead the operational delivery, assurance and continuous improvement of the Group Governance function .

Posted 10/21/2026full-timeLondon • United KingdomLead💰 £110,000 - £140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates extensive governance expertise, including the design and implementation of governance frameworks and operating models, while effectively leading teams and managing stakeholder relationships in a regulated financial services environment.

Highest-signal resume keywords
Governance FrameworksGovernance TechnologyCorporate GovernanceStakeholder Relationship ManagementProgramme Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Governance EffectivenessLegal Entity ManagementProcess ImprovementAnalytical CapabilityRisk IdentificationPerformance ImprovementChange LeadershipOperational PlanningTransformation ProgrammesRegulatory Requirements
Soft Skills
CredibilityInfluenceRelationship BuildingTeam LeadershipCommunication
Tools & Technologies
Board PortalsEntity Management Systems
Industry Keywords
FTSE 100Financial ServicesSMCR RequirementsGovernance RecordsNon-Executive Directors

About the role

Key responsibilities & impact
  • Lead the operational delivery, assurance and continuous improvement of the Group Governance function
  • Ensure the function has the frameworks, systems, controls and capability needed to operate effectively
  • Develop a three-year rolling operational plan for the Governance team
  • Lead the design and adoption of relevant governance technology
  • Support continuous governance improvements for boards, committees and wider management decision-making
  • Shape and deliver the function’s operating model as a member of the Governance Leadership Team
  • Drive governance effectiveness and transformation
  • Ensure resources and priorities are aligned across the Group
  • Work alongside the Group Company Secretary and two Deputy Governance Officers

Requirements

What you’ll need
  • Significant governance or company secretarial experience within a large, complex and regulated organisation
  • Experience ideally including subsidiary governance, legal entity management or related control functions
  • Deep understanding of corporate governance frameworks, governance effectiveness and best practice
  • Experience designing and implementing operating models, transformation programmes and process improvements
  • Strong analytical and reporting capability
  • Ability to use governance data and management information to identify risk, improve performance and inform decision-making
  • Strong track record of leading teams, building capability and delivering outcomes through others
  • Credibility and influence at senior executive level
  • Ability to build effective relationships across a complex stakeholder environment
  • Experience of governance technology, including board portals and entity management systems
  • Strong knowledge of governance and regulatory requirements relevant to a FTSE 100 financial services organisation
  • Understanding of SMCR requirements as they apply to Boards and Non-Executive Directors, including onboarding, governance records, role changes and regulatory documentation
  • Strong programme, project and change leadership capability
  • Experience delivering sustainable organisational improvement
  • Experience within Financial Services, ideally within a FTSE-listed or similarly regulated environment (desirable)

Benefits

Comp & perks
  • Indicative bonus range of 30% -60%
  • Private medical cover
  • 38 days annual leave
  • Excellent pension
  • 12x salary life assurance
  • Career breaks
  • Income protection
  • 3x volunteering days
  • Part-time, job-share and other types of flexibility