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Head of IR – Policy
Phoenix Group. Lead industrial relations, employee representation and HR policy within the Colleague Experience & HR Operations team .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in industrial relations, employee representation, and HR policy development, with a strong ability to build relationships and influence stakeholders. Proven track record in translating business priorities into actionable strategies while ensuring compliance with legislation.
Highest-signal resume keywords
Industrial Relations ExperienceEmployee Representation ExpertiseHR Policy DevelopmentStakeholder EngagementStrategic Consultation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Industrial RelationsEmployee RepresentationHR PolicyCollective ConsultationStrategy Development
Soft Skills
Partnership BuildingInfluencing SkillsRelationship ManagementProblem SolvingConfidentiality Handling
Industry Keywords
Financial ServicesRegulated EnvironmentUnionised EnvironmentTrade Union Engagement
About the role
Key responsibilities & impact- Lead industrial relations, employee representation and HR policy within the Colleague Experience & HR Operations team
- Shape, evolve and embed a sustainable employee representation framework
- Build constructive relationships with colleague representatives and senior leaders
- Provide clear direction on complex colleague matters
- Shape the organisation’s approach to industrial relations, colleague representation and HR policies
- Own the policy strategy and ensure employment policies are market leading, clear, practical and aligned with culture, business needs and legislation
- Connect policy and colleague representation to the wider business strategy
- Lead strategic collective consultation and complex collective matters
- Bring stakeholders together to resolve challenges and achieve balanced, timely outcomes
- Provide strategic direction, sound governance and constructive challenge
Requirements
What you’ll need- Experience or interest in industrial relations, employee representation and HR policy
- Strong partnership and influencing experience
- Ability to build trusted relationships and reach clear conclusions/outcomes
- Strong track record or experience in industrial relations, colleague representation and employment policy
- Ability to translate business priorities and legislative developments into a clear, forward-looking strategy
- Track record of turning strategy into practical action
- Experience engaging internal and external stakeholders
- Proven ability to handle complex and highly confidential matters
- Strong experience providing trusted advice on complex and sensitive matters
- Strength of experience in industrial relations or employee representation
- Desirable: experience within Financial Services or another highly regulated environment
- Desirable: experience working within a unionised environment and engaging with trade unions
Benefits
Comp & perks- Indicative bonus range of 30-60%
- Private medical cover
- 38 days annual leave
- Up to 12% employer pension contribution
- Income protection
- 3 volunteering days
- Part-time, job-share and other types of flexibility
- Recruitment process adjustments if required