Senior Proposition Manager

Phoenix Group

. Lead the development and evolution of the customer proposition .

Posted 10/9/2026contractEdinburgh • United KingdomSenior💰 £52,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing customer propositions and growth strategies within financial services, with a strong focus on analytical skills and stakeholder management. Capable of translating insights into actionable plans and measurable outcomes while navigating complex regulatory environments.

Highest-signal resume keywords

Customer Proposition DevelopmentGrowth Strategy ShapingStakeholder ManagementAnalytical SkillsCross-Functional Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Case DevelopmentProposition Performance TrackingMarket Insight AnalysisRegulatory ComplianceCommercial Acumen

Soft Skills

Influencing Senior LeadersCommunication SkillsStrategic MindsetCollaboration

Industry Keywords

Financial ServicesComplex Regulated EnvironmentCustomer SegmentsMarket ChannelsOperational Feasibility

About the role

Key responsibilities & impact

Lead the development and evolution of the customer proposition
Define the proposition growth strategy across priority customer segments, markets and channels
Use customer, competitor, market and commercial insight to identify opportunities and inform proposition choices and investment priorities
Translate the proposition and growth strategy into a clear roadmap, priorities and recommendations
Build business cases balancing customer value, commercial potential, operational feasibility, regulatory obligations and delivery considerations
Collaborate across Proposition, Distribution, Marketing, Digital, Operations, Investment and other teams
Influence and constructively challenge senior stakeholders
Track proposition performance and external developments
Refine strategy, respond to emerging opportunities and manage associated risks

Requirements

What you’ll need

Strong experience of developing customer propositions and shaping growth strategy within financial services or another complex, regulated environment
Strategic and customer-led mindset
Ability to turn insight and ambiguity into a clear proposition vision, choices and priorities
Strong commercial acumen and analytical skills
Experience of assessing opportunities and developing evidence-based recommendations or business cases
Excellent stakeholder management and communication skills
Confidence to influence senior leaders and create alignment across teams
Track record of leading complex, cross-functional activity
Ability to turn strategy into clear, deliverable plans and measurable outcomes

Benefits

Comp & perks

Indicative bonus range of 16-32%
Private medical cover
38 days annual leave
Excellent pension
12x salary life assurance
Career breaks
Income protection
3x volunteering days
Part-time, job-share and other types of flexibility