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Business Operations Co-ordinator
Phoenix Software Limited. Support the delivery of business excellence and continuous improvement initiatives across the organisation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organisational and analytical skills to support business excellence and continuous improvement initiatives. Proficient in coordinating cross-functional projects and fostering collaboration across teams to enhance operational efficiency.
Highest-signal resume keywords
Operational Efficiency ImprovementCross-Functional Project CoordinationAdvanced Microsoft Office SkillsAnalytical Problem-SolvingBusiness Change Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Improvement ActivitiesProcess ImprovementGovernance Best PracticesDocumentation ManagementProgress Tracking
Soft Skills
Strong Communication SkillsInterpersonal SkillsOrganisational SkillsAttention to DetailCollaborative Teamwork
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPoint
Certifications & Qualifications
Mandatory BPSS Check
Industry Keywords
Business OperationsContinuous ImprovementChange InitiativesOperational ProjectsScalable Business Processes
About the role
Key responsibilities & impact- Support the delivery of business excellence and continuous improvement initiatives across the organisation
- Identify opportunities to improve operational efficiency, systems, processes and ways of working
- Translate business objectives into operational requirements and improvement activities with the Business Operations Manager
- Coordinate and support cross-functional projects, including planning, implementation, documentation and progress tracking
- Support adoption and utilisation of internal systems and applications
- Build relationships with teams across Phoenix to understand challenges, requirements and improvement opportunities
- Monitor implemented improvements and ensure intended benefits are realised
- Promote governance, consistency and best practice across business operations
- Support operational projects and organisational change initiatives
- Contribute to efficient and scalable business processes
Requirements
What you’ll need- Excellent organisational skills with the ability to manage multiple priorities
- Strong communication and interpersonal skills
- Ability to work effectively under pressure and meet deadlines
- Strong attention to detail and commitment to quality
- Analytical and problem-solving mindset
- Ability to work collaboratively with teams across the business
- Proactive and enthusiastic approach to continuous improvement
- Confidence supporting business change and process improvement initiatives
- Strong administrative and coordination skills
- Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint
- Experience supporting operational, project or business improvement activities desirable
- Experience working across multiple teams and departments beneficial
- Exposure to process improvement, governance or business operations activities advantageous
- Relevant business, project or operational qualifications beneficial but not essential
- Successful completion of a mandatory BPSS check
Benefits
Comp & perks- Hybrid working is supported, with a minimum expectation aligned to team requirements
- Two-stage interview process including one online and one in-person interview
- BPSS check provided as part of employment screening