Project Manager

Phoenix Software Limited

. Lead the end-to-end delivery of projects and managed services across a portfolio of customers .

Posted 9/18/2026full-timePocklington • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, including the ability to lead end-to-end project delivery, manage project finances, and coordinate resources effectively. Strong stakeholder management and communication skills are essential for driving project success and customer satisfaction.

Highest-signal resume keywords

Project ManagementStakeholder ManagementRisk ManagementMicrosoft Office SuiteCustomer-Focused Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningResource ForecastingProject ReportingChange ManagementFinancial Management

Soft Skills

Organisational SkillsDecision-MakingSolutions-Focused MindsetCommunication Skills

Certifications & Qualifications

Baseline Personal Security Standard (BPSS)

Industry Keywords

Managed ServicesCustomer PortfolioService ImprovementIT Asset Management (ITAM)

About the role

Key responsibilities & impact

Lead the end-to-end delivery of projects and managed services across a portfolio of customers
Act as the primary point of contact for customers and internal stakeholders
Develop and maintain project plans, schedules, resource forecasts and delivery roadmaps
Manage project risks, issues, dependencies and change requests
Coordinate consultant resources and monitor project progress, costs and utilisation
Lead customer meetings, service reviews and project governance activities
Produce project reporting for customers and senior stakeholders
Support service improvement initiatives, new service offerings and bid activities
Take ownership of escalated or at-risk projects, driving resolution and recovery

Requirements

What you’ll need

Experience coordinating or managing projects within a customer-focused industry OR experience working with ITAM in a technical capacity with an interest in moving into a project-based role
Excellent organisational skills and ability to manage multiple priorities simultaneously
Confidence making decisions and working with minimal supervision
Strong stakeholder management and communication skills
Experience managing project finances, resources, risks and reporting
Practical, solutions-focused mindset and ability to navigate ambiguity
Strong Microsoft Office skills, particularly Excel, Word and PowerPoint
Required to pass a Baseline Personal Security Standard (BPSS) check

Benefits

Comp & perks

Structured learning pathways
Funded industry certifications
Mentoring
Flexible working
Mental health support
Active employee networks
Commitment to equity and inclusion
Hybrid working arrangement
Work with industry experts and leading technology providers