Sales Support

Phoenix Software Limited

. Raise sales orders using the company sales tool while following process and ISO guidelines .

Posted 10/15/2026full-timePortsmouth • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities with a focus on sales order processing, customer relationship management, and adherence to ISO guidelines. Proficient in using Microsoft Office tools to support sales operations and ensure timely communication.

Highest-signal resume keywords

Sales Order ProcessingCustomer Relationship ManagementMicrosoft WordMicrosoft ExcelBaseline Personal Security Standard (BPSS)

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Order ManagementDeal RegistrationQuote UpdatingISO Guidelines ComplianceSales Process Adherence

Soft Skills

Excellent CommunicationOrganizational SkillsAbility to PrioritizeInitiativeCommitment to Completion

Tools & Technologies

CRM SystemMicrosoft OutlookMicrosoft Teams

Certifications & Qualifications

Baseline Personal Security Standard (BPSS)

Industry Keywords

Sales AdministrationClient Relationship ManagementSales Team Support

About the role

Key responsibilities & impact

Raise sales orders using the company sales tool while following process and ISO guidelines
Liaise with customers and suppliers by telephone, Teams and email
Confirm software prices, handle queries and communicate latest deals
Check confirmation orders and ensure adherence to all aspects of the sales process
Update purchases and quotes on the sales system accurately and within agreed timelines
Use the internal CRM system to create deal registrations and update opportunities
Provide cover for Account Managers and other Sales Admin Team members
Assist with managing client relationships to secure and retain customer business on behalf of Sales Account Managers
Support Account Managers as part of a sales team

Requirements

What you’ll need

Prior experience in an administrative role
Good knowledge of Microsoft Word, Excel, Outlook and Teams
Excellent communication and organisation skills
Ability to prioritise work under pressure
Ability to work without supervision and use initiative to ensure deadlines are met
Commitment to see a job through to a successful conclusion
Must undertake and pass a Baseline Personal Security Standard (BPSS) check; employment offers are conditional on passing

Benefits

Comp & perks

Encouragement, support and skill development
Benefits package referenced by the employer (details provided via linked benefits page)