Sales Support – Healthcare

Phoenix Software Limited

. Raise sales orders using the company sales tool while following process and ISO guidelines .

Posted 9/29/2026full-timePocklington • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative capabilities with a focus on customer relationship management, sales order processing, and adherence to ISO guidelines. Proficient in using Microsoft Office tools to support sales operations and ensure timely communication with clients and suppliers.

Highest-signal resume keywords

Sales Order ProcessingCustomer Relationship ManagementMicrosoft Office SuiteExcellent Communication SkillsBaseline Personal Security Standard (BPSS) Check

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Order ManagementDeal RegistrationQuote ManagementISO Guidelines ComplianceData Entry Accuracy

Soft Skills

Ability to Prioritize WorkInitiativeCommitment to CompletionAbility to Work Under PressureTeam Support

Tools & Technologies

CRM SystemMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Teams

Certifications & Qualifications

Baseline Personal Security Standard (BPSS)

Industry Keywords

Sales AdministrationHealthcare Team SupportClient Relationship ManagementSales Process AdherenceCustomer Business Retention

About the role

Key responsibilities & impact

Raise sales orders using the company sales tool while following process and ISO guidelines
Liaise with customers and suppliers by telephone, Teams and email
Confirm software prices, handle queries and communicate latest deals
Check confirmation orders and ensure adherence to the sales process
Update purchases and quotes on the sales system accurately and within agreed timelines
Use the internal CRM system to create deal registrations and update opportunities
Provide cover for Account Managers and other Sales Administration Team members
Assist in managing client relationships to secure and retain customer business on behalf of Sales Account Managers
Support Account Managers within the Healthcare team

Requirements

What you’ll need

Prior experience in an administrative role
Good knowledge of Microsoft Word, Excel, Outlook and Teams
Excellent communications skills
Ability to prioritise work under pressure
Ability to work without supervision and use initiative to meet deadlines
Commitment to see a job through to a successful conclusion
Successful completion of a Baseline Personal Security Standard (BPSS) check required as a condition of employment

Benefits

Comp & perks

Culture built on trust and belonging
Structured learning pathways
Funded industry certifications
Mentoring
Encouragement to stretch into new areas
Mental health support
Flexible working
Active employee networks
Commitment to equity and inclusion
Opportunities to work with industry experts and strategic technology-provider partnerships