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PhoenixTeam

Product Lead

PhoenixTeam

. Lead the legacy platform modernization assessment and provide overall product leadership across Requirements, Solutioning, and Development workstreams .

Posted 9/29/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading legacy system modernization initiatives, including requirements elicitation, value stream analysis, and the development of implementation roadmaps. Proficient in managing cross-functional teams and fostering strategic client relationships while ensuring adherence to industry standards and best practices.

Highest-signal resume keywords
Legacy System ModernizationRequirements ElicitationValue Stream AnalysisExecutive Presentation SkillsDevSecOps Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Legacy Platform AssessmentRoadmap DevelopmentAnalytical Problem-SolvingAI IntegrationTechnical Reference Model Standards
Soft Skills
Leadership in AmbiguityAttention to DetailCommunication SkillsTeamwork and AccountabilityAdaptability to Priorities
Tools & Technologies
Microsoft SuiteJIRAConfluenceSalesforceAWS
Certifications & Qualifications
Public Trust Clearance Eligibility
Industry Keywords
Federal Loan ServicingMortgage IndustryMISMO Data StandardsServicer ReportingFedRAMP

Tech Stack

Tools & technologies
AWS

About the role

Key responsibilities & impact
  • Lead the legacy platform modernization assessment and provide overall product leadership across Requirements, Solutioning, and Development workstreams
  • Establish the strategic and modernized end-state vision for legacy capabilities and map each function to its future home within the target enterprise platform
  • Drive executive alignment with federal client business leadership, IT, and stakeholders
  • Facilitate decision-making and deliver executive presentations of options, trade-offs, and recommendations
  • Oversee current-state assessment of the legacy platform, including servicer portal, databases, reporting services, external servicer integrations, and manual operational processes
  • Guide capability-by-capability value stream reviews and requirements workshops across loan servicing capabilities
  • Ensure functional and non-functional requirements are documented and maintained in Confluence and Jira
  • Direct creation of a legacy function disposition analysis
  • Guide development of phased modernization implementation options with sequencing, scenarios, cost, schedule, and staffing estimates
  • Champion responsible use of AI in modernization, including AI Ops, development harnesses, reusable skills and agents, innovation pipeline, and targeted prototypes
  • Align recommendations with enterprise shared services, data records, industry servicing data standards, and enterprise data model
  • Account for workforce evolution and employee performance considerations
  • Ensure adherence to Technical Reference Model standards, DevSecOps best practices, configuration-first principles, and documentation templates
  • Lead cross-functional teams to deliver monthly work products and client-ready deliverables
  • Identify and manage risks, dependencies, and scope changes; navigate client escalations and delivery challenges
  • Build teamwork, accountability, consensus, and commitment around modernization initiatives
  • Develop and maintain strategic client relationships with federal client leadership and business stakeholders

Requirements

What you’ll need
  • Bachelor's degree and 7 years of relevant experience
  • Associate's Degree and an additional 2 years of experience
  • High school diploma and an additional 4 years of experience
  • Experience leading legacy system modernization, migration, or decommissioning assessments and producing roadmaps and implementation options for executive decision-makers
  • Experience leading requirements elicitation, value stream analysis, and future-state visioning across multiple business capabilities
  • Excellent verbal and written communications skills, including presenting recommendations to executive leadership
  • Strong attention to detail with proven analytical and problem-solving skills
  • Ability to shift focus between high-priority tasks as required
  • Leadership in the face of ambiguity
  • Ability to navigate challenges and consistently complete deliverables
  • Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Outlook)
  • Eligibility to obtain a Public Trust clearance
  • Preferred: experience supporting federal loan servicing or benefits-delivery applications and enterprise platform migrations
  • Preferred: existing Public Trust clearance at a federal agency
  • Preferred: in-depth knowledge of the mortgage industry, particularly loan servicing, loss mitigation, default, foreclosure, and claims processes
  • Preferred: familiarity with MISMO data standards and servicer reporting
  • Preferred: experience implementing Salesforce and/or AWS solutions for the federal government
  • Preferred: experience applying AI-assisted tools and practices within FedRAMP-authorized environments
  • Preferred: familiarity with DevSecOps practices and federal client Technical Reference Model standards
  • Preferred: experience using JIRA and Confluence

Benefits

Comp & perks
  • Full-Time, W2 employment
  • 100% remote work (US-based)
  • 40 hours/week with availability during core business hours of 8am–5pm ET