PhoenixTeam

Product Manager

• Lead the legacy platform modernization assessment and provide overall product leadership across Requirements, Solutioning, and Development workstreams
• Establish the strategic and modernized end-state vision for legacy capabilities and map each function to its future home within the target enterprise platform
• Drive executive alignment with federal client business leadership, IT, and stakeholders
• Facilitate decision-making and deliver executive presentations of options, trade-offs, and recommendations
• Oversee current-state assessment of the legacy platform, including servicer portal, databases, reporting services, external servicer integrations, and manual operational processes
• Guide capability-by-capability value stream reviews and requirements workshops across loan servicing capabilities
• Ensure functional and non-functional requirements are documented and maintained in Confluence and Jira
• Direct creation of a legacy function disposition analysis
• Guide development of phased modernization implementation options with sequencing, scenarios, cost, schedule, and staffing estimates
• Champion responsible use of AI in modernization, including AI Ops, development harnesses, reusable skills and agents, innovation pipeline, and targeted prototypes
• Align recommendations with enterprise shared services, data records, industry servicing data standards, and enterprise data model
• Account for workforce evolution and employee performance considerations
• Ensure adherence to Technical Reference Model standards, DevSecOps best practices, configuration-first principles, and documentation templates
• Lead cross-functional teams to deliver monthly work products and client-ready deliverables
• Identify and manage risks, dependencies, and scope changes; navigate client escalations and delivery challenges
• Build teamwork, accountability, consensus, and commitment around modernization initiatives
• Develop and maintain strategic client relationships with federal client leadership and business stakeholders

Product Lead

Product Analyst

• Support the product lead and product managers with the legacy platform modernization assessment across Requirements and Solutioning workstreams
• Perform current-state analysis of the legacy platform, including its servicer portal, databases, reporting services, external servicer integrations, and manual operational processes
• Conduct stakeholder interviews and help facilitate value stream sessions and requirements workshops with federal client stakeholders, IT teams, and subject matter experts
• Document current-state business processes and create process maps, customer journey maps, UI mockups/wireframes, and future-state process flows
• Elicit and document functional and non-functional requirements for loan servicing capabilities
• Create epics, features, user stories, business rules, data mappings, and report and communication definitions in Jira and Confluence
• Complete capability assessment checklists covering applications, tools, adjacent processes, integrations, services, risks, and constraints
• Build integration and dependency maps and analyze application and business-domain data requirements from source to screen
• Identify requirements gaps, duplicate functionality, outdated requirements, and hidden business rules
• Support legacy function disposition analysis, including migrate, retire, automate, consolidate, defer, or replace options
• Support evaluation of modernization and decommissioning alternatives, sequencing options, trade-offs, and implementation options
• Use approved AI-assisted tools for discovery, analysis, documentation, reverse-engineering requirements, and prototyping
• Identify automation and process improvement opportunities and capture workforce considerations
• Create client deliverables such as requirements packages, assessment findings, and presentation materials
• Maintain positive relationships with the client and collaborate effectively with the delivery team

Accounts Payable

• Assist the Senior Accountant (Projects) in preparing and submitting invoices according to contract requirements and timelines
• Track receivables and follow up on outstanding invoices
• Reconcile billed amounts with contract funding and approved work
• Maintain accurate invoice and collection records
• Process vendor and subcontractor invoices
• Validate invoices against contract terms, purchase orders, and approved funding
• Coordinate with internal teams to resolve discrepancies
• Support timely payments to vendors and subcontractors
• Maintain organized and accurate financial records
• Reconcile invoices, payments, and account balances
• Assist with financial and regulatory reporting
• Track contract funding and expenditures
• Ensure financial activities align with contract requirements and internal policies
• Maintain documentation for audits and financial reviews
• Follow established financial controls and processes
• Communicate with internal teams and external partners about invoices and payments
• Support the Accounting team with reporting and administrative tasks
• Assist with ad hoc financial requests

AR and AP Specialist, Federal Program Support

Accountant

• Administer and update all commercial and federal contracts in Unanet GovCon ERP
• Prepare and submit accurate and timely monthly project invoices to commercial and government customers
• Post commercial and government customer payments daily
• Assist with monthly journal entries, accruals, and balance sheet reconciliations
• Support monthly, quarterly, and annual close processes
• Analyze income and expense account balances and variances, identifying and resolving discrepancies
• Prepare year-end audit schedules and serve as a point of contact during internal and external audits
• Support budgeting, forecasting, and cash flow analysis
• Ensure compliance with internal controls and company accounting policies
• Assist with process improvement and automation of manual accounting tasks
• Support state and local tax filings and compliance with external tax advisors
• Track receivables and follow up on outstanding invoices
• Reconcile billed amounts with contract funding and approved work
• Maintain accurate invoice and payment records
• Review and validate project SubK invoices against contract terms, purchase orders, and approved funding
• Coordinate with internal teams to resolve invoice discrepancies
• Support timely payments to SubK vendors
• Collaborate with the Controller, Staff Accountant, HR, Payroll, and Contracts teams

Senior Accountant, Projects

Full-stack Engineer

• Develop and maintain Java application code
• Contribute to Salesforce configuration and development work within the assigned team
• Test and troubleshoot changes across the application environment
• Participate in agile sprint planning and delivery
• Coordinate work with other engineers
• Use Git and participate in peer reviews
• Document relevant code and configuration changes
• Contribute to PhoenixTeam’s Federal Housing Administration (FHA) program using Java, Salesforce, AWS microservices, and PostgreSQL

Full-Stack Software Engineer II

• Develop and maintain Java application code
• Contribute to Salesforce configuration and development work within the assigned team
• Test and troubleshoot changes across the application environment
• Participate in agile sprint planning and delivery
• Coordinate work with other engineers
• Use Git and participate in peer reviews
• Document code and configuration changes for maintainability
• Work across backend, database, and Salesforce layers in the FHA program
• Contribute to PhoenixTeam's Federal Housing Administration program using Java, Salesforce, AWS microservices, and PostgreSQL

Full-Stack Software Engineer III

DevOps Engineer

• Modernize legacy CI/CD pipelines and Git-based delivery workflows, including work in the program's current Jenkins environment
• Strengthen pipeline quality checks and scans, including Fortify scan processes, as part of release and change control
• Troubleshoot pipeline and deployment issues with development teams and document pipeline changes
• Coordinate release activities and prepare required release documentation
• Work with development teams to apply and improve software release and change-management practices
• Organize delivery work across development teams and help resolve issues that prevent releases from being completed

DevOps Manager

SDET

• Serve as the hands-on Quality Lead for PhoenixTeam’s Federal Housing Administration (FHA) program
• Accountable for overall code and release quality across two development teams
• Lead release-cycle testing and provide testing guidance and oversight to two testers
• Develop, run, and maintain automated API and user interface tests
• Perform hands-on testing to investigate issues and verify changes
• Own release test plans and test-results documentation
• Generate test data and troubleshoot issues during integration testing (INT) and user acceptance testing (UAT)
• Assess test results and communicate code-quality risks
• Work with developers and testers to address release-quality issues
• Coach and mentor testers, improve testing processes, and expand test automation coverage

Test Engineer III / Quality Lead

Artificial Intelligence

• Lead client engagements to scope, prototype, and deliver GenAI-powered workflows
• Translate business and operational pain points into LLM-based solutions
• Run discovery sessions, use case sprints, and prompt engineering labs with stakeholders
• Establish current-state baselines for cycle time, cost per transaction, error, and rework rates
• Build and defend business cases that size expected impact and underlying assumptions
• Measure realized value post-deployment and report outcomes to client executives
• Stand up fast-cycle experiments and proofs of concept using ChatGPT, Claude, Gemini, or open-source models
• Package successful experiments into reusable artifacts, including prompt libraries, workflows, and solution playbooks
• Collaborate with subject matter experts, compliance, and technical partners to validate and refine concepts
• Facilitate live GenAI learning experiences, including intro sessions, role-based labs, and problem-solving workshops
• Build and deliver enablement materials such as guides, templates, videos, job aids, and micro-learning tools
• Act as a trusted advisor to teams navigating AI adoption, capability gaps, and workflow redesign
• Launch and operate internal or client-specific GenAI Labs to drive adoption and learning-by-doing
• Capture real-world insights to inform product, content, and go-to-market strategies