Business Systems Analyst

Physicians Insurance A Mutual Company

. Define functional departments’ process and enterprise application software needs .

Posted 10/14/2026full-timeSeattle • Washington • United StatesMid-LevelSenior💰 $93,000 - $139,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise application configuration and development, with a strong focus on SQL, PL/SQL, and T-SQL. Capable of translating business needs into technical specifications and maintaining effective stakeholder communication throughout application projects.

Highest-signal resume keywords

Enterprise Application ConfigurationSQL DevelopmentDocument Imaging SystemsBusiness Process ImplementationStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPL/SQLT-SQLJavaScriptApplication DevelopmentReport DevelopmentDashboard DesignTest Plan DevelopmentAd Hoc QueriesBusiness Requirements Analysis

Soft Skills

CollaborationProblem SolvingCommunication

Tools & Technologies

Power BISAP Business ObjectsCRM SystemsDocument Imaging SystemsFinancial Systems

Industry Keywords

Professional Liability InsuranceBusiness ProcessUser Acceptance TestingChange ManagementIncident Management

Tech Stack

Tools & technologies

JavaScriptOracleSQL

About the role

Key responsibilities & impact

Define functional departments’ process and enterprise application software needs
Translate business needs into specifications, designs, and configurations for new or modified applications
Design and develop reports and dashboards, including Power BI and SAP Business Objects reports
Collaborate with functional departments, IT teams, external systems vendors, software vendors, developers, database administrators, and website developers
Plan, design, develop, implement, and support business processes and enterprise applications
Configure and maintain enterprise applications to support internal and external users
Own stakeholder communications throughout application support and application development or upgrade projects
Gather reporting requirements and troubleshoot existing reports
Provide technical direction and resolve enterprise application software inquiries and issues
Compile and develop test plans and test cases and administer user testing
Analyze application data, requirements, user stories, KPIs, workflows, website usage, monitoring data, and UAT results
Write ad hoc queries in Oracle or MS SQL environments
Create and maintain application, system, knowledge base, incident, problem management, business, functional, technical requirements, SOP, change management, and key decision documentation
Document imaging and workflow systems, websites, CRM, professional liability/core insurance systems, financial systems, risk management systems, and reporting/BI dashboards
Analyze and evaluate new enterprise application software against business requirements, pricing, and support costs
Cross-train with the broader applications team and share subject matter expertise

Requirements

What you’ll need

Bachelor’s degree or minor in information systems, business, or related field preferred
2+ years of experience with document imaging systems, CRM, professional liability systems, website support and development, and customer relations preferred
4+ years of experience with SQL, PL/SQL, T-SQL, and working knowledge of JavaScript preferred
Experience with enterprise application configuration and development required
Experience configuring and maintaining systems to implement new or revised business rules through application settings
Experience evaluating configuration changes against business requirements and deploying approved updates to production
2+ years of experience in professional liability insurance and related systems highly desirable
In-office expectation of 1 to 2 days per week
Employees within commuting distance may be required to report in person as needed
Remote employees may be required to travel to the main office up to 4 times per year

Benefits

Comp & perks

Annual company bonus at an incentive target level of 8%
Comprehensive benefits program
Generous retirement program
Paid Time Off
Hybrid work environment
Opportunity to work for an industry leader whose programs have a positive impact on insurance and healthcare