Pico

Network Engineer

• Design, deploy, and escalate problem resolution for a large service provider network infrastructure
• Perform daily checkouts of the environment and following any changes
• Construct valid configurations for implementation based upon design and/or technical concepts
• Support deployment and maintenance of firewalls, network switches, routers, and other network appliances
• Apply configuration changes via change control systems and processes
• Perform peer review of configurations scheduled for deployment
• Perform network infrastructure changes in a diligent and professional manner
• Participate in an on-call rotation for support escalations
• Troubleshoot internal and external customer issues related to changes
• Participate in daily meetings to review changes and underlying impacts
• Work with the network engineering team to design new client-specific connectivity solutions
• Provide mentoring and guidance to other team members when required
• Work with the Service Operations (NOC) Team to ensure escalations are handled in a timely and effective manner
• Transfer knowledge and build skills among the Service Operations Team

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Network Implementation Engineer