Project Manager

Pigment

. Partner with Solutions Architects and internal stakeholders to manage customer implementations of Pigment .

Posted 9/21/2026full-timeParis • FranceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management and customer relationship management within SaaS environments, ensuring high adoption and value realization for clients. Proficient in strategic thinking, effective communication, and delivering presentations to senior audiences.

Highest-signal resume keywords

Project ManagementSaaS Deployment ExperienceCustomer Relationship ManagementBilingual in French and EnglishPresentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSaaS PlatformsReporting/DashboardsTechnical Solution ExplanationProduct Expertise

Soft Skills

Strong Attention to DetailEmpathyResilienceGrowth MindsetConflict Mediation

Certifications & Qualifications

BA/BS DegreeMBA or Relevant Advanced Degree

Industry Keywords

Enterprise OrganisationsCustomer ImplementationsProject Scope ManagementAgile MethodologyStart-Up Environment

About the role

Key responsibilities & impact

Partner with Solutions Architects and internal stakeholders to manage customer implementations of Pigment
Ensure customers understand the platform’s value and attain high adoption
Manage project scope, timelines, and budgets
Align project contributors on progress and status
Report internally on project progress and escalate when required
Address customer requests for project resources
Anticipate risks and issues and drive mitigation actions
Support Solution Architects through collaborative project management, effective communication, and consistent processes
Manage customer relationships and ensure customer business value from Pigment
Develop trusted-advisor relationships with customer executive sponsors
Develop product expertise and collaborate with the product team on product vision and roadmap
Participate in updating Pigment’s project management methodology
Deliver presentations and trainings, provide insightful practices, and structure creative solutions

Requirements

What you’ll need

Experience in deploying SaaS platforms across enterprise organisations
Significant experience in project management, sales or professional services at a software/SaaS company
Highly organised and strong attention to detail
Ability to act as a leader and a team member first, supporting internal project team members
Ability to mediate stakeholders with conflicting requirements and create consensus
Ability to build commitment and excitement within project teams
Empathy and strong resilience when facing setbacks
Growth mindset and constructive problem-solving approach
Proven track record of building strong customer relationships
Experience preparing and delivering presentations targeted to a senior audience
Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards
Strategic thinking in a fast-paced, ambiguous start-up environment
Ability to adapt to a rapidly changing product and respond strategically to customer needs
Experience meeting multiple objectives in an entrepreneurial environment with little supervision
French and English language are essential
BA/BS degree required; MBA or other relevant advanced degree preferred

Benefits

Comp & perks

The best health insurance with Alan Blue entirely free for you and your family
Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
Trust and flexible working hours
One company offsite every year
Brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions