Pigment

Sales Operations Manager

• Serve as a trusted right hand to the EMEA GM and an active member of the GTM EMEA leadership team, providing operational insight that shapes regional strategy and decision-making
• Partner with EMEA Sales leadership to drive regional GTM strategy, territory design and planning, account prioritization, and performance optimization
• Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the EMEA region
• Own and optimize sales processes and workflows, coordinating with the global GTM Systems team to ensure consistency and scalability
• Serve as the EMEA voice into global sales compensation structures, incentive programs, and SPIFF strategies
• Drive adoption and standardization of Salesforce and core GTM tools within EMEA, in close partnership with the global GTM Systems team

Senior Sales Operations Manager

• Build and scale the operational engine powering the Americas Sales organization
• Partner with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision-making across the Americas revenue funnel
• Coordinate with the global Revenue Operations team to align systems, processes, and reporting standards
• Own territory planning, forecasting support, pipeline management, and process optimization initiatives
• Serve as a trusted right hand to the Americas GM and active member of the GTM Americas leadership team
• Provide operational insight shaping regional strategy and decision-making
• Drive regional GTM strategy, territory design and planning, account prioritization, and performance optimization
• Establish rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews
• Own and optimize sales processes and workflows with cross-regional counterparts
• Coordinate with the global GTM Systems team to ensure consistency and scalability
• Represent the Americas in global sales compensation structures, incentive programs, and SPIFF strategies
• Drive adoption and standardization of Salesforce and core GTM tools within the Americas

Senior Sales Operations Manager, Americas

Revenue Operations

• Own Quote-to-Cash and revenue accounting for the Group, from contract review and invoicing through collections and close
• Ensure accuracy, speed, and cash impact across the full Quote-to-Cash cycle
• Serve as the revenue recognition authority for IFRS 15/ASC 606, including performance obligations, SSP, multi-element and multi-year deals, modifications, and technical memos
• Run revenue close, including revenue recognition, deferred revenue, contract assets, ARR-to-revenue bridge, and variance analysis with FP&A
• Own DSO, aging, dunning, credit policy, disputes, escalations, and external recovery partners
• Design and document controls, eliminate manual steps, and automate close and reconciliation workflows using Pigment-native workflows and AI
• Use NetSuite and Salesforce as systems of record
• Partner with Sales, Deal Desk, Legal, and RevOps on deal structure, billing terms, and pricing
• Act as accounting lead for US teams and customers, including sales tax alongside the Head of Tax
• Manage the AR Accountant based in Paris
• Report to the Head of Accounting, Tax & Consolidation in Paris

Senior Manager, Revenue Accounting – Order-to-Cash

Account Executive

• Lead the full sales cycle from initial interest to deal close
• Coordinate cross-functional collaboration with customer success and technical teams
• Create detailed business plans to attain predetermined goals and quotas
• Build relationships with executives at all levels and across industries to close enterprise deals
• Consult with prospects and existing customers regarding business objectives and requirements
• Build long-lasting customer partnerships
• Model use cases showing how Pigment can drive business transformation across industries
• Provide professional after-sales support with the CSM team to maximise customer loyalty
• Negotiate agreements and maintain sales and data records in Salesforce
• Analyze sales insights and data and experiment with new growth tactics
• Build C-suite and executive-level client relationships

Enterprise Account Executive

Project Manager

• Partner with Solutions Architects and internal stakeholders to manage customer implementations of Pigment
• Ensure customers understand the platform’s value and attain high adoption
• Manage project scope, timelines, and budgets
• Align project contributors on progress and status
• Report internally on project progress and escalate when required
• Address customer requests for project resources
• Anticipate risks and issues and drive mitigation actions
• Support Solution Architects through collaborative project management, effective communication, and consistent processes
• Manage customer relationships and ensure customer business value from Pigment
• Develop trusted-advisor relationships with customer executive sponsors
• Develop product expertise and collaborate with the product team on product vision and roadmap
• Participate in updating Pigment’s project management methodology
• Deliver presentations and trainings, provide insightful practices, and structure creative solutions

Technical Account Manager

• Act as trusted advisor to strategic clients on technical topics, including performance best practices and Pigment's multidimensionality concepts
• Partner with Customer Success to build strategies aligned to each client's roadmap and challenges
• Run workspace audits and help industrialize them with AI-assisted tooling
• Build and enrich the Success Plan offering, including repeatable, AI-augmented delivery modules
• Collaborate with Product & R&D to surface opportunities for platform enhancement
• Partner with Pigment's strategic clients to unlock the full value of the AI-powered business planning and performance management platform
• Design multidimensional models and advise CFOs and other client stakeholders

Technical Account Manager, Success Advisory

Product Operations

• Own a high-volume category of Technical Operations tickets
• Provide operational assistance and handle requests accurately and efficiently
• Manage workflows including workspace provisioning, SSO configuration support, and environment/deployment amendments
• Diagnose, replicate, and resolve issues within defined workflows, runbooks, and escalation paths
• Escalate issues outside established processes to Product Specialists, Engineering, or Support Managers
• Improve SOPs, reduce manual effort, and create scalable operational processes
• Deliver excellent customer service as part of the Support team
• Identify recurring questions, documentation gaps, and customer education opportunities
• Surface recurring issues, patterns, and friction points to Product, Engineering, Support, and Customer Success teams
• Monitor customer health and help resolve operational issues proactively
• Collaborate with Product Specialists, Support Managers, Engineering, and cross-functional partners

Product Operations Specialist

Account Manager

• Build a high-performing partner sales team to execute regional partner business plans and achieve pipeline, revenue, delivery, and certification goals
• Develop a strategy to recruit, onboard, and manage strategic consulting partners to expand market coverage and delivery capacity
• Drive pipeline generation through joint account planning, co-marketing initiatives, opportunity registration, and partner-led sales motions
• Partner with Sales, Pre-Sales, Services, Customer Success, Marketing, and Partner Readiness teams to accelerate deal execution and customer success
• Enable internal field teams on partner capabilities, industry and use-case expertise, and engagement strategies
• Monitor partner health and performance through certifications, customer adoption and expansion, engagement quality, and operational compliance
• Facilitate stakeholder alignment through territory planning, pipeline reviews, partner engagement planning, and executive collaboration with AMER Sales Leadership

Head of Partnerships – AMER

Recruitment

• Partner directly with hiring managers and GTM executives to identify talent needs
• Source, engage and close high-performing candidates across a broad range of GTM roles
• Develop headhunting-led strategies through market mapping, targeted outreach and industry intelligence
• Screen and assess candidates against values alignment and role-specific technical or commercial competencies
• Deliver a seamless, transparent and high-touch candidate experience from first contact through offer stage
• Coach interview teams and share recruitment best practices
• Track and report talent acquisition metrics
• Identify successful approaches, bottlenecks and areas for improvement
• Lead initiatives to strengthen and scale Talent Acquisition processes, tools and operating model

Talent Acquisition Manager

• Partner directly with hiring managers and GTM executives to identify and prioritise immediate talent requirements
• Source, engage and close high-performing candidates across a broad range of GTM roles
• Develop creative, headhunting-led strategies to reach passive, top-tier SaaS talent through market mapping, targeted outreach and industry intelligence
• Screen and assess candidates against values alignment and the technical or commercial competencies required for each role
• Deliver a seamless, transparent and high-touch candidate experience from first contact through offer stage
• Act as a trusted adviser to internal stakeholders by coaching interview teams and sharing recruitment best practices
• Track and report talent acquisition metrics to identify successful approaches, bottlenecks and areas for improvement
• Contribute to initiatives strengthening the Talent Acquisition team’s processes, tools and operating model
• Provide flexible recruitment support across priority GTM hiring as hiring volumes and business needs evolve

Talent Acquisition Manager – Contract

• Partner with hiring managers and GTM executives to identify talent needs
• Source, engage and close high-performing candidates across GTM roles
• Develop headhunting-led strategies using market mapping, targeted outreach and industry intelligence
• Screen and assess candidates for values alignment and technical or commercial competencies
• Deliver a seamless, transparent and high-touch candidate experience through the offer stage
• Coach interview teams and share recruitment best practices
• Track and report talent acquisition metrics
• Lead initiatives to scale Talent Acquisition processes, tools and operating model

Talent Acquisition Manager, GTM

• Partner directly with hiring managers and GTM executives to identify and prioritise immediate talent requirements
• Source, engage and close high-performing candidates across a broad range of GTM roles
• Develop creative, headhunting-led strategies to reach passive, top-tier SaaS talent through market mapping, targeted outreach and industry intelligence
• Screen and assess candidates against values alignment and required technical or commercial competencies
• Deliver a seamless, transparent and high-touch candidate experience from first contact through offer stage
• Coach interview teams and share recruitment best practices with internal stakeholders
• Track and report talent acquisition metrics to identify successful approaches, bottlenecks and improvement areas
• Contribute to Talent Acquisition team processes, tools and operating model initiatives
• Provide flexible recruitment support across priority GTM hiring as volumes and business needs evolve

Team Lead

• Coach and manage a cohort of Solutions Consultants
• Work directly with a regional or segment sales leader to allocate optimal Solutions Consulting resources to opportunities
• Actively participate in business opportunities as a Solution Consultant, Subject Matter Expert, or Value Engineer
• Lead discovery sessions focused on business value, critical initiatives, and quantified outcomes
• Deliver demos and position the value of Pigment's platform
• Develop prospect-adapted talk tracks and journeys
• Build and adapt planning models for Proof of Value engagements or live workshops
• Coach team members to improve core solutions consulting competencies
• Manage up to 5 people, including task assignment, problem solving, prioritization, and people management
• Run hiring processes and work with Global Solutions Consulting leaders on hiring strategy
• Develop and present execution strategy at Quarterly Business Reviews
• Work with the regional sales leader on account strategies and account reviews
• Communicate with C-level executives, especially CFOs and CIOs
• Report to the EMEA Solutions Consulting Leader

CEMEA Solution Consulting Team Lead

Supply Chain

• Partner with Account Executives to shape the vision of prospects and existing clients
• Present Pigment's thought leadership around Supply Chain Planning
• Act as a trusted advisor bridging operational supply chain expertise with Pigment's modern planning platform
• Understand supply chain planning challenges and help prospects articulate goals and future vision
• Build relationships with operations, supply chain, and finance stakeholders
• Challenge legacy supply chain planning tools and demonstrate Pigment's integrated, agile planning approach
• Deliver tailored product demonstrations covering demand planning, supply planning, scenario modeling, and cross-functional alignment between supply chain and finance
• Facilitate discovery and visioning workshops with supply chain and finance stakeholders
• Present proposed solutions to executive audiences, including VP Supply Chain, CFO, and COO
• Collaborate with Product, Marketing, and Customer Success to relay market needs, contribute to the product roadmap, and improve customer experience

Solution Consultant, Supply Chain

• Partner with Account Executives to shape the vision of prospects and existing clients
• Present Pigment's thought leadership around Supply Chain Planning
• Act as a trusted advisor bridging operational supply chain expertise with Pigment's modern planning platform
• Understand supply chain planning challenges, including demand forecasting, S&OP/IBP, inventory planning, and capacity planning
• Build relationships with operations, supply chain, and finance stakeholders
• Challenge legacy supply chain planning tools and demonstrate Pigment's integrated, agile planning approach
• Deliver tailored product demonstrations covering demand planning, supply planning, scenario modeling, and supply chain-finance alignment
• Facilitate discovery and visioning workshops
• Present proposed solutions to VP Supply Chain, CFO, and COO audiences
• Collaborate with Product, Marketing, and Customer Success to relay market needs, contribute to the product roadmap, and improve customer experience