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340B Implementation Project Manager
Pillr Health. Lead end-to-end implementation projects supporting onboarding, optimization, and expansion of 340B programs and related pharmacy solutions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading implementation projects for 340B programs, with a strong focus on stakeholder management, operational workflows, and compliance. Proficient in managing complex projects, ensuring alignment with client KPIs, and facilitating organizational change.
Highest-signal resume keywords
340B Program ImplementationProject ManagementStakeholder ManagementHealthcare OperationsData Reporting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Implementation ManagementWorkflow DesignRisk ManagementData ExchangeSystem ConfigurationClient OnboardingChange ManagementInventory ManagementQuality MeasuresOperational Readiness
Soft Skills
LeadershipCommunicationPresentationProblem-SolvingCollaboration
Tools & Technologies
CRM SystemsEMR/EHR SystemsSalesforceEPICMeditechAnalytics Tools
Certifications & Qualifications
340B ACE CertificationPMP Certification
Industry Keywords
Healthcare IntegrationPharmacy SolutionsClient KPIsOrganizational ChangeRevenue Cycle
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead end-to-end implementation projects supporting onboarding, optimization, and expansion of 340B programs and related pharmacy solutions
- Define implementation scope, objectives, deliverables, success criteria, timelines, resource requirements, workstreams, milestones, and dependencies
- Translate business requirements into implementation activities and operational workflows
- Establish governance structures, communication plans, risk management frameworks, and escalation procedures
- Build partnerships with pharmacy leadership, compliance, finance, IT, operations, vendors, and executive stakeholders
- Facilitate kick-off meetings, stakeholder workshops, status reviews, steering committees, governance meetings, and executive reviews
- Serve as the primary client contact throughout the implementation lifecycle
- Lead multiple projects from initiation through go-live and stabilization
- Coordinate project activities, monitor deliverables and success metrics, and mitigate risks, barriers, and dependencies
- Transition implementations to ongoing operational support and client management
- Develop project updates, executive summaries, status reports, and communication plans
- Support organizational readiness and change management
- Design and implement workflows supporting 340B operations
- Coordinate data collection, system configuration, testing, training, and operational readiness
- Support Contract Pharmacy arrangements, split-billing processes, inventory management solutions, and reporting capabilities
- Ensure processes support compliance, program optimization, and audit readiness
- Coordinate technical integrations, data feeds, and systems configuration
- Drive issue resolution across departments and external partners
- Facilitate post-implementation reviews, go-live support, and lessons-learned sessions
- Track implementation timelines, client satisfaction, adoption metrics, quality measures, and operational outcomes
- Recommend improvements to methodologies, tools, workflows, playbooks, templates, and best practices
Requirements
What you’ll need- Bachelor’s degree in business, Operations, or a related field
- 3+ years of experience in implementation, client onboarding, or healthcare operations in a software delivery model
- Proven ability to manage complex, multi-stakeholder projects with precision and accountability
- Ability to manage and lead effectively during times of organizational change and transformation
- Strong business and financial acumen with the ability to link software capabilities to client KPIs and strategic goals
- Exceptional leadership, communication, presentation, and stakeholder management skills
- Technical and operational fluency in areas like data exchange, eligibility workflows, or healthcare integration
- Demonstrated ability to anticipate risks, navigate ambiguity, and drive outcomes independently
- Experience with CRM, EMR/EHR systems, Gateways and analytics tools (e.g., Salesforce, EPIC, Meditech, etc.)
- 340B ACE certification preferred
- PMP Certification preferred
- Skilled in data reporting and interpretation
- Understanding of hospital/pharmacy systems, workflows, prescribing, and revenue cycle
- Willingness and ability to travel for client meetings and conferences
Benefits
Comp & perks- Health insurance
- Flexible Spending Account (FSA)
- Dental and Vision insurance
- 401(k) retirement plan
- Paid time off
- Willingness and ability to travel for client meetings and conferences