Director, Knowledge Management – Innovation, Regulatory / Tax

Pillsbury Winthrop Shaw Pittman LLP

. Lead the Firm’s Knowledge Management & Innovation function for the Regulatory and Tax Global Business Units .

Posted 10/2/2026full-timeUnited StatesLead💰 $260,000 - $390,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Knowledge Management and Innovation within legal environments, with a strong focus on AI-enabled practices, operational excellence, and team leadership. Proven ability to drive strategic initiatives, enhance legal workflows, and foster collaboration across multidisciplinary teams.

Highest-signal resume keywords

J.D. From An ABA-Accredited Law SchoolKnowledge Management SystemsAI-Enabled Legal Service DeliveryLeadership Experience In High-Performing TeamsLegal Technology And AI Landscape

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Applicant Tracking System Keywords

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Hard Skills

Knowledge ManagementProcess ImprovementDocument AutomationContract Lifecycle ManagementMatter Intelligence SolutionsOperational TransformationData-Driven RecommendationsPerformance Metrics MonitoringChange ManagementLegal Practice Experience

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationInfluencing SkillsCollaboration SkillsCoaching And Mentoring

Tools & Technologies

Generative AI PlatformsKnowledge Sharing ProgramsLegal Operations PlatformsPrecedent LibrariesPractice Management Systems

Industry Keywords

Legal OperationsProfessional Support LawyerAmLaw 100Legal Technology CommunityLaw Firm Economics

About the role

Key responsibilities & impact

Lead the Firm’s Knowledge Management & Innovation function for the Regulatory and Tax Global Business Units
Develop and execute the firm’s KM and innovation strategy for designated Global Business Units
Manage a multidisciplinary team of Knowledge Lawyers, Innovation Managers, and Knowledge Engineers/Analysts across multiple offices and geographic locations
Drive initiatives enhancing legal workflows, matter intelligence, precedent management, and practice operations
Advance knowledge sharing, operational excellence, and AI-enabled legal service delivery
Collaborate with practice group leaders and business services stakeholders to align initiatives with strategic objectives, operational priorities, and client service goals
Provide data-driven recommendations regarding technology, process improvement, staffing, and operational initiatives
Establish and monitor performance metrics related to adoption, efficiency, quality, knowledge utilization, and operational effectiveness
Recruit, retain, coach, mentor, and support the professional growth of team members
Lead adoption of knowledge-sharing, process improvement, and AI-enabled practices through stakeholder engagement, communication, and change management
Develop and facilitate knowledge-sharing programs, training sessions, pilot showcases, and collaborative forums
Promote and represent the firm’s KM and innovation capabilities through client engagement, industry participation, recruiting, and professional networking
Establish quality standards for knowledge management assets such as precedent libraries, model documents, playbooks, expertise resources, matter insights, and practice-specific know-how
Lead process improvement and AI-readiness initiatives, oversee pilot programs, and scale successful solutions
Collaborate with IT, Legal Operations, Practice Management, and other stakeholders to evaluate, implement, and govern KM and AI-enabled platforms
Oversee capture, organization, and utilization of matter and practice data for reporting, dashboards, and operational insights
Monitor emerging trends, technologies, and best practices in legal, AI, and professional services markets

Requirements

What you’ll need

J.D. from an ABA-accredited law school and significant experience practicing law within a major law firm, corporate legal department, or government legal environment
Substantial experience within knowledge management, practice innovation, professional support lawyer (PSL), or comparable legal operations function, preferably within a sophisticated law firm or legal organization
Demonstrated leadership experience managing and developing high-performing teams, including talent acquisition, coaching, performance management, and organizational development
Proven ability to influence and collaborate effectively with partners, attorneys, and senior business stakeholders in a highly matrixed professional environment
Deep understanding of the legal technology and AI landscape, including generative AI platforms, document automation, contract lifecycle management, knowledge management systems, and matter intelligence solutions
Demonstrated success leading organizational change initiatives, including pilot programs, technology adoption efforts, process improvement initiatives, and operational transformation projects within a partnership environment
Excellent written and verbal communication skills, with the ability to communicate effectively across executive leadership, attorneys, and business professionals
Strong strategic, operational, and problem-solving capabilities, with a demonstrated ability to drive innovation, operational excellence, and measurable business outcomes
Legal practice experience aligned with one or more of the firm’s core practice or industry sectors, including technology, life sciences, energy, financial services, real estate, construction, intellectual property, regulatory, or complex litigation
Prior leadership experience overseeing knowledge management, innovation, practice support, or legal operations function within an AmLaw 100 or similarly sophisticated legal environment
Experience supporting teams and initiatives across multiple offices, jurisdictions, and geographic regions
Active involvement in the legal knowledge management, legal technology, or innovation community through professional organizations, industry participation, speaking engagements, or peer networks
Familiarity with law firm economics and operational metrics, including utilization, realization, leverage, alternative fee arrangements, and the business impact of KM and innovation initiatives
Ability to sit and stand for extended periods
Ability to lift up to 15 pounds