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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong business development and account management capabilities, with a focus on nurturing client relationships and achieving sales targets. Proficient in utilizing CRM systems and sales data to identify opportunities and drive profitable growth.
Highest-signal resume keywords
Business DevelopmentAccount ManagementSales Strategy DevelopmentCRM System ProficiencyClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementKPI AchievementNegotiation SkillsUpselling and Cross-SellingMarket Trend Analysis
Soft Skills
Strong Communication SkillsOrganizational SkillsSelf-MotivatedProactive AttitudeApproachable Personality
Certifications & Qualifications
Clean Driving Licence
Industry Keywords
ArchitectureDesign FirmsClient Retention StrategiesSales AgreementsCustomer Feedback
About the role
Key responsibilities & impact- Manage a region set out by the US President of Sales.
- Act as the main point of contact between clients and Pineapple, focusing on face-to-face appointments.
- Develop and nurture strong client relationships.
- Arrange 20 quality face-to-face appointments per month with key decision makers.
- Arrange and attend appointments, managing travel and time efficiently; travel may be for a few days at a time and 2–3 weeks out of 4.
- Follow up on every opportunity within 48 hours with support from the wider sales team.
- Maintain monthly contact with relationships and keep top-level contacts informed of new products within two weeks of launch.
- Develop and implement sales strategies to meet or exceed targets.
- Review data and advise on strategic approaches to maximise sales.
- Identify upselling and cross-selling opportunities.
- Own major projects and ensure a strategy is in place for each.
- Meet or exceed KPIs.
- Build a thorough understanding of Pineapple products and sell confidently.
- Create account plans detailing client business and growth potential, aligning company offerings with client needs and goals.
- Communicate the value proposition of Pineapple products and services.
- Keep clients informed about new developments or enhancements.
- Negotiate sales agreement terms and conditions.
- Close deals and finalise client contracts.
- Collaborate with marketing, product development, and customer support teams to ensure a seamless client experience and resolve issues.
- Monitor industry trends, competitors, and market conditions to identify new business opportunities.
- Gather and relay customer feedback to relevant departments for continuous improvement.
- Develop client retention strategies and prevent churn.
- Identify renewal or extension opportunities.
- Perform other ad hoc duties as required.
Requirements
What you’ll need- A background in business development, account management or commercial sales.
- Ideally, you will have a background working with architecture and design firms.
- A strong sales-driven mindset, with the ability to nurture and grow existing relationships while being hungry to win new business.
- A clean driving licence.
- Willingness to travel regularly, sometimes at short notice, and stay away overnight when required. You can expect to be out with customers around 2 - 3 days per week.
- A natural ability to spot new opportunities and turn them into sales.
- Confident, approachable and comfortable presenting to clients and senior stakeholders.
- Strong organisational skills, with the ability to manage a busy sales pipeline and follow up opportunities effectively.
- Confident using CRM systems and sales data to manage accounts and identify opportunities.
- Comfortable working to targets, KPIs and tight deadlines.
- Highly self-motivated, proactive and driven to achieve results.
- Strong commercial awareness and an understanding of what drives profitable growth.
- Excellent written and verbal communication skills.
Benefits
Comp & perks- Competitive Compensation - base salary + commission
- Blue Cross Blue Shield / Blue Care Network Healthcare options
- Medical, dental and vison coverage
- HSA/FSA options
- Mental Health support
- 401(k) retirement plan
- 15 days PTO + local public holidays
- An additional day of leave for your birthday
- All new starters, we'll plant a tree in your honour. We currently have trees planted in the UK, Tanzania, Uganda, Kenya, and Madagascar
- Team socials and events
- Monthly pizza Friday
- Employee referrals bonus scheme