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Ping Identity

Director, Partner Operations

Ping Identity

. Lead the operational engine powering Ping Identity’s global partner ecosystem .

Posted 10/14/2026full-timeRemote • Colorado • United StatesLead💰 $180,000 - $200,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in partner operations strategy, including the design and implementation of scalable processes for various partner types. Proficient in managing partner performance analytics and integrating partner data into CRM and PRM systems.

Highest-signal resume keywords
Sales Operations ExperiencePartner Ecosystem KnowledgePartner Enablement FrameworksSalesforce ProficiencyAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Partner Operations StrategyPerformance AnalyticsAttribution ModelingProject ManagementData Quality Management
Soft Skills
Cross-Functional CommunicationCollaboration
Tools & Technologies
SalesforcePRM ToolsBI ToolsDashboardsReporting Frameworks
Industry Keywords
B2B SaaSVARsGSIsISVsMSPs

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • Lead the operational engine powering Ping Identity’s global partner ecosystem
  • Develop and execute partner operations strategy aligned with business growth goals
  • Design and implement scalable processes for resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces
  • Build dashboards and reporting frameworks measuring partner performance, pipeline, and influence
  • Integrate partner data into Salesforce, PRM, and BI tools with Sales Ops and RevOps
  • Optimize indirect lead-to-cash processes, including deal registration, attribution, and compensation
  • Support partner program tiers, incentives, benefits, onboarding, certification, and enablement workflows
  • Track partner participation and compliance with program requirements
  • Own or influence PRM, Salesforce, LMS, and partner portal tools and integrations
  • Serve as operations point of contact for Partner Sales, Alliances, and Executive Leadership
  • Collaborate with Product and Marketing to align go-to-market activities with technology and cloud partners

Requirements

What you’ll need
  • 10+ years of experience in Sales Operations, Channel/Partner Operations, or similar roles in B2B SaaS environments
  • Deep understanding of partner ecosystems including VARs, GSIs, ISVs, MSPs, and hyperscalers
  • Strong experience with partner programs and partner enablement frameworks
  • Proven ability to manage and improve sales/partner systems and data quality across CRM and PRM platforms
  • Analytical mindset with experience in forecasting, attribution modeling, and performance analytics
  • Excellent project management and cross-functional communication skills
  • Familiarity with Salesforce, PRM tools (e.g., Impartner, Allbound, or similar), and BI/reporting platforms
  • Prior identity/security SaaS experience is a plus

Benefits

Comp & perks
  • A company culture that empowers you to do your best work
  • Employee Resource Groups that create a sense of belonging for everyone
  • Regular company and team bonding events
  • Competitive benefits and perks
  • Global volunteering and community initiatives
  • Generous PTO & Holiday Schedule
  • Parental Leave
  • Progressive Healthcare Options
  • Retirement Programs
  • Opportunity for Education Reimbursement
  • Commuter Offset (Specific locations)