Ping Identity

Data Engineer

• Design, develop, and maintain AI agent governance capabilities across AI platforms such as Amazon Bedrock, Google Vertex AI, Microsoft Copilot, and Azure AI Foundry
• Rapidly prototype and iterate on AI agent capabilities while evaluating new frameworks, features, and industry best practices
• Leverage AI coding assistants and agentic development tools while maintaining clear requirements, modular design, observability, maintainability, and code quality
• Evolve Identity Governance capabilities including certifications, lifecycle management, workflows, and Separation of Duties
• Enhance existing functionality, improve performance and scalability, and deliver incremental enterprise identity governance features
• Partner with Support and customer-facing teams to troubleshoot and resolve customer issues, improve product reliability, and deliver positive customer experiences
• Monitor AI agent performance, usage, operational health, and security across multiple platforms
• Collaborate with platform, security, and product teams to implement secure AI solutions using authentication, authorization, and least-privilege principles
• Implement logging, metrics, monitoring, and compliance for AI agents
• Evaluate emerging AI agent platforms, interoperability standards such as MCP and Agent-to-Agent communication, and governance technologies
• Document architecture, governance processes, operational procedures, and engineering best practices for AI agents

Staff Software Engineer, Data Engineering

Pricing Analyst

• Analyze customer, product, competitive, and financial data to support subscription, usage-based, tiered, and bundled pricing strategies
• Build and automate dashboards, reporting, and analytical frameworks
• Track performance and identify actionable insights
• Support pricing proposals and new offering launches by coordinating requirements, timelines, data validation, stakeholder reviews, and post-launch monitoring
• Conduct market research and competitive benchmarking to identify trends, gaps, and monetization opportunities
• Partner with Product, Marketing, Sales, Finance, Enablement, and Business Operations to communicate recommendations and ensure seamless execution
• Report directly to the Senior Director of Pricing and Packaging

Senior Pricing Analyst

Revenue Operations

• Architect and lead high-impact field enablement initiatives across the global sales field
• Build, release, and iterate enablement programs and resources for evolving field needs
• Align enablement initiatives with revenue goals and secure organizational buy-in
• Equip sellers to conduct effective discovery and articulate differentiated customer value
• Design and facilitate immersive, scenario-based workshops and on-demand learning
• Implement and lead adoption of AI-powered platforms and coaching tools
• Operationalize sales standards through training and reinforcement on playbooks, MEDDPPICC, pipeline management, and forecasting
• Manage the enablement content lifecycle, including platform feature requests, bug tracking, and platform architecture design
• Define measurement requirements and integrate them into measurement mechanisms, dashboards, reporting, Glean, and AI agents
• Lead cross-functional alignment and provide bi-weekly reporting updates to stakeholders
• Own Enablement Content Management and serve as the main point of contact for the enablement platform
• Advocate for tooling enhancements in content accessibility, search optimization, and design
• Manage field feedback loops and ensure the enablement tech stack supports evolving everboarding needs
• Develop and integrate AI-first content frameworks
• Leverage AI tools and SalesHood features to improve learning design and content delivery
• Manage and prioritize training requests from the field
• Analyze field feedback to drive continuous improvement
• Deliver rolling, point-in-time, and on-demand learning experiences for strategic programs

Revenue Enablement Manager

Sales Development Rep

• Collaborate with SDR leaders to translate overarching SDR strategies into actionable plans
• Align SDR leadership, Marketing Ops, Sales Ops, and RevOps across the funnel
• Participate in quarterly and annual planning for SDR capacity, coverage models, and quota setting
• Support special projects, pilot programs, and initiatives to drive pipeline growth
• Build and maintain SDR dashboards and performance reports in Salesforce and other systems
• Analyze SDR productivity, activity, conversion rates, pipeline creation, and campaign effectiveness
• Deliver data-driven recommendations to leadership and report on team performance and progress toward goals
• Define and track SDR KPIs
• Assist in designing and administering SDR compensation plans and incentive programs
• Optimize the SDR technology stack, workflows, and integrations
• Design, document, and enforce consistent SDR processes across regions
• Lead AI innovation pilots and rollouts within the SDR workflow
• Streamline lead routing, account assignment, and territory management
• Partner with Sales Enablement to onboard and train SDRs
• Troubleshoot SDR systems and workflow issues
• Create playbooks, documentation, and process guides for global scalability

Sales Development Manager, Strategy and Operations

Technical Product Manager

• Own product strategy and roadmap for Ping’s Orchestration SDK across Web, iOS, Android, and Hybrid frameworks
• Turn complex IAM capabilities into highly adoptable developer tools
• Partner with technical documentation and developer relations teams on documentation, quick-start guides, and sample apps
• Collaborate with Engineering and Product Management teams to align SDK capabilities with platform releases
• Engage customers, partner engineers, and the open-source community to gather requirements and developer insights
• Translate feedback into a prioritized backlog
• Write technical blog posts, participate in developer forums, and create SDK-related content
• Manage the product lifecycle from concept to release
• Maintain the product backlog and define success metrics such as SDK adoption and integration time
• Monitor app development trends, cross-platform frameworks, and identity standards
• Incorporate AI-focused approaches for human and agent-first development
• Assess and improve Ping’s developer experience holistically

Technical Product Manager – Developer Experience, SDK

Vice President

• Lead the global commercial transactions function and oversee attorneys and contract professionals
• Negotiate high-value and complex customer and partner transactions, including SaaS subscriptions, software licenses, professional services, and strategic alliances
• Build trust-based relationships with C-level and senior executives
• Improve contract processes, templates, playbooks, and deal enablement
• Use metrics to measure productivity, accelerate sales cycles, and manage legal risk
• Collaborate with Sales, Finance, Customer Experience, Security, Product, Privacy, Regulatory and AI, and Legal Operations teams
• Support alliances, channel, system integrator, reseller programs, and new market entries
• Mentor, coach, and develop a global hybrid team
• Advise on global risk allocation, regulatory implications, and contracting strategy

VP, Global Head of Commercial Transactions

Account Executive

• Create, implement, measure and review a personal plan driving achievement of performance goals aligned to the regional sales strategy
• Position and articulate the value proposition to customers to maximize business opportunities
• Negotiate and close complex contracts with support from global partners
• Report on sales activity and forecasts to senior management
• Prepare indicative subscription pricing and customer offers, including training and professional services modules
• Guide requests for proposal responses
• Provide customer feedback to marketing, customer success, product management, and engineering teams
• Collaborate to acquire additional or specialist resources as needed
• Own an assigned territory focused on net new logo and upsell opportunities

Strategic Account Executive

Software Engineer

• Develop market-leading, open-standards-first identity, authentication, and authorization platform features
• Work as part of an agile development team to implement high-quality product features
• Use AI tooling in the engineering workflow to accelerate discovery and delivery
• Collaborate with product management and product owners to improve the platform and develop new features
• Understand and improve local and cloud deployments
• Plan and estimate work
• Maintain existing code and resolve reported defects
• Contribute to the team culture and continuous improvement

Technical Account Manager

• Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding integrations into multi-vendor environments
• Optimize delivery frameworks and ensure operational readiness
• Act as an advocate balancing customer needs with the internal roadmap
• Support development and testing of AI-driven tools and provide feedback on AI-generated insights
• Serve as a Cluster Lead and mentor, developing training content and removing blockers for peers
• Provide hands-on guidance during critical escalations
• Lead internal programs to increase team-wide efficiency, operational consistency, and technical readiness
• Represent Ping Identity at regional events
• Influence Engineering and Product teams to elevate the customer experience

Senior Technical Account Manager

• Own an assigned Eastern/Central Europe territory as a field-based Strategic Account Executive
• Drive net new logo and upsell opportunities
• Create, implement, measure, and review a personal plan aligned with regional sales strategy
• Position and articulate Ping Identity's value proposition to customers
• Negotiate and close complex contracts with global partner support
• Report sales activity and forecasts to senior management
• Prepare indicative subscription pricing and customer offers
• Review opportunities involving training and professional services modules
• Guide request-for-proposal responses
• Provide customer feedback to marketing, customer success, product management, and engineering teams
• Collaborate to acquire additional or specialist resources as needed

Strategic Account Executive – Eastern/Central Europe

• Own an assigned Middle East territory focused on net new logo opportunities
• Create, implement, measure, and review a personal plan aligned to the regional sales strategy
• Position and articulate Ping Identity's value proposition to customers
• Negotiate and close complex contracts with support from global partners
• Report sales activity and forecasts to senior management
• Prepare indicative subscription pricing and customer offers
• Review broader opportunities such as training and professional services modules
• Guide requests for proposal responses
• Provide customer feedback to marketing, customer success, product management, and engineering teams
• Collaborate to acquire additional or specialist resources as needed

Strategic Account Executive, Middle East

Sales Engineer

• Lead, mentor, and grow a diverse, high-performing Americas Solutions Engineering team across enterprise, commercial, and strategic account segments
• Define the regional SE strategy, resource allocation model, and operational rhythms to support pipeline growth, win rates, and customer retention
• Foster an inclusive, continuous-learning culture prioritizing technical excellence, psychological safety, and career growth
• Serve as a co-pilot to Americas Sales leadership, aligning technical strategy with revenue goals and close plans
• Elevate the quality and speed of discovery, architectural design, proofs-of-concept, and executive presentations
• Establish repeatable technical sales plays for AI governance, Verified Trust, Workforce/Customer IAM, and fraud prevention
• Engage directly with CISOs, CIOs, and technology executives as a trusted advisor on digital transformation and AI security
• Champion Ping’s vision at industry events, executive briefings, and analyst forums
• Synthesize field insights and customer feedback to inform Product Management and Engineering roadmaps

VP, Sales Engineering

Account Manager

• Manage the quarterly and annual renewal portfolio for an assigned territory
• Maximize renewal value, ensure on-time renewals, and mitigate cancellations
• Build and send complex quotes and proposals to resellers and customers at least 90 days in advance
• Track quotes, phone calls, and emails in Salesforce.com accurately and in detail
• Handle complex customer objections and independently negotiate renewal contracts as required
• Collaborate with order management, finance, legal, and Accounts Receivable
• Provide accurate weekly, monthly, and quarterly renewals pipeline forecasts
• Uncover leads and cross-sell and upsell opportunities using value-based selling
• Act as a trusted advisor to customers and partners
• Contribute to team special projects and promotions
• Assist as a subject matter expert and mentor to new hires and junior RAMs

Senior Renewals Account Manager

Risk

• Lead the identification, assessment, treatment, monitoring, and reporting of information security and business risks across Ping Identity
• Partner with Enterprise Security, Engineering, Product, Legal, Privacy, People Team, Sales, Customer Success, and Finance stakeholders
• Connect enterprise risk management with the ISMS, BCMS, AIMS, control environment, customer assurance capability, and audit readiness
• Run enterprise, business-unit, project, technology, and third-party risk assessments
• Maintain risk registers, risk statements, treatment plans, action owners, due dates, and escalation paths
• Define and monitor risk appetite, tolerance indicators, key risk indicators, and management reporting
• Advise senior leaders and control owners on risk acceptance, mitigation, compensating controls, residual risk, and escalation
• Improve control design, evidence quality, remediation effectiveness, and connections between controls and material risks
• Maintain and improve ISMS, BCMS, and AIMS risk components, including policies, standards, procedures, methodologies, mappings, and governance records
• Coordinate risk-related inputs to audits, customer assurance activities, regulatory requests, and security questionnaires
• Oversee third-party and supplier risk activities
• Establish governance routines, workflows, playbooks, service levels, and escalation processes
• Track remediation and risk treatment commitments and report on trends, dependencies, and residual exposure
• Use operational data and metrics to identify systemic issues and improve programme performance
• Act as an escalation point for complex or ambiguous risk matters
• Contribute to GRC and Information Security team capability through coaching, knowledge sharing, and continuous improvement