Sales Development Manager, Strategy and Operations

Ping Identity

. Collaborate with SDR leaders to translate overarching SDR strategies into actionable plans .

Posted 9/24/2026full-timeRemote • Colorado • United StatesMid-LevelSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Operations and Revenue Operations with a strong focus on optimizing SDR processes, analyzing performance metrics, and implementing data-driven strategies. Proficient in Salesforce and other sales enablement tools to enhance team efficiency and drive pipeline growth.

Highest-signal resume keywords

Salesforce ExpertiseData Analysis and ReportingProcess Design and OptimizationCross-Functional CollaborationSDR Performance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales OperationsRevenue OperationsBusiness OperationsSDR Process DesignKPI TrackingPerformance ReportingLead Routing OptimizationAccount AssignmentTerritory ManagementPipeline Growth Strategies

Soft Skills

Excellent CommunicationOrganizational SkillsProactive MindsetResourcefulnessCollaboration

Tools & Technologies

SalesLoft6senseZoomInfoChorusSalesforce Dashboards

Industry Keywords

SDRBDRSaaSQuota SettingPerformance Metrics

About the role

Key responsibilities & impact

Collaborate with SDR leaders to translate overarching SDR strategies into actionable plans
Align SDR leadership, Marketing Ops, Sales Ops, and RevOps across the funnel
Participate in quarterly and annual planning for SDR capacity, coverage models, and quota setting
Support special projects, pilot programs, and initiatives to drive pipeline growth
Build and maintain SDR dashboards and performance reports in Salesforce and other systems
Analyze SDR productivity, activity, conversion rates, pipeline creation, and campaign effectiveness
Deliver data-driven recommendations to leadership and report on team performance and progress toward goals
Define and track SDR KPIs
Assist in designing and administering SDR compensation plans and incentive programs
Optimize the SDR technology stack, workflows, and integrations
Design, document, and enforce consistent SDR processes across regions
Lead AI innovation pilots and rollouts within the SDR workflow
Streamline lead routing, account assignment, and territory management
Partner with Sales Enablement to onboard and train SDRs
Troubleshoot SDR systems and workflow issues
Create playbooks, documentation, and process guides for global scalability

Requirements

What you’ll need

5+ years of experience in Sales Operations, Revenue Operations, or Business Operations, preferably supporting SDR or BDR teams in SaaS
Deep hands-on experience with Salesforce (required)
Working knowledge of SalesLoft, 6sense, ZoomInfo, and Chorus
Strong data analysis and reporting skills; ability to translate data into insights and business recommendations
Proven track record in process design, system optimization, and cross-functional collaboration
Excellent communication and organizational skills; able to manage multiple global stakeholders
Growth mindset: proactive, resourceful, and eager to improve team efficiency at scale

Benefits

Comp & perks

A company culture that empowers you to do your best work
Employee Resource Groups that create a sense of belonging for everyone
Regular company and team bonding events
Competitive benefits and perks
Global volunteering and community initiatives
Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)
Flexible, collaborative work environment