Senior Director, Partner Programs, Enablement and Operations

Ping Identity

. Design and manage a partner-program framework spanning recruitment, onboarding, activation, specialization, co-selling, services readiness, incentives, recognition, and lifecycle management .

Posted 10/27/2026full-timeRemote • Colorado • United StatesSenior💰 $185,000 - $265,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and managing partner programs, including recruitment, onboarding, and enablement strategies. Proven ability to collaborate across functions and leverage data to drive partner success and measurable outcomes.

Highest-signal resume keywords

Partner Program ManagementChannel Strategy DevelopmentCross-Functional CollaborationProgram Management SkillsExecutive Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Partner SegmentationLifecycle ManagementJoint Business PlanningMetrics DevelopmentEnablement Program DesignStrategic Partner AgreementsOnboarding ProcessesSales EnablementData AnalysisRevenue Operations

Soft Skills

Relationship BuildingInfluencing SkillsFacilitation SkillsBusiness JudgmentAdaptability

Tools & Technologies

CRMPartner Relationship ManagementAnalytics ToolsPlanning ToolsCollaboration Tools

Certifications & Qualifications

Bachelor's DegreeMBA

Industry Keywords

Software EcosystemCloud TechnologyCybersecurityIdentity ManagementSaaSEnterprise InfrastructureGlobal System IntegratorsTechnology PartnersCo-Selling ProgramsExecutive Operating Cadences

Tech Stack

Tools & technologies

CloudCyber Security

About the role

Key responsibilities & impact

Design and manage a partner-program framework spanning recruitment, onboarding, activation, specialization, co-selling, services readiness, incentives, recognition, and lifecycle management
Establish principles for partner segmentation, prioritization, investment, strategic-initiative access, and lifecycle progression
Create program requirements, benefits, governance, operating guidelines, and communications
Develop frameworks for joint business planning, partner commitments, mutual action plans, strategic partner agreements, and measurable outcomes
Partner with Legal, Finance, Product, Marketing, Sales, Services, and Operations to scale programs
Define partner-ready packages for priority products and motions, including messaging, use cases, demos, pricing, sales plays, presales support, delivery readiness, and customer proof
Build role-based enablement journeys and coordinate onboarding, training, certification, launch, and reinforcement activities
Establish feedback loops to improve enablement based on adoption, field usage, win/loss evidence, and customer results
Establish the partner organization’s operating cadence, including planning, execution reviews, pipeline and forecast inspection, executive readouts, and action follow-through
Convert strategic priorities into integrated plans with owners, milestones, dependencies, decisions, and escalation paths
Prepare leadership meetings, QBRs, business reviews, and executive partner engagements
Maintain visibility into strategic initiatives, partner commitments, risks, dependencies, and blocked actions
Build dashboards and metrics connecting partner activity to pipeline, revenue, activation, enablement adoption, delivery readiness, customer outcomes, and ROI
Improve partner attribution, rules of engagement, investment decisions, incentives, and direct-sales/partner handoffs
Facilitate complex decisions and provide data-informed recommendations to senior leadership
Build relationships with partner executives and internal leaders
Lead through influence across a distributed global organization and develop program, enablement, and operations capabilities

Requirements

What you’ll need

Bachelor’s degree or equivalent practical experience
Approximately 9–11 years of experience in partner programs, channel strategy, alliances, revenue operations, sales enablement, business operations, or a related discipline
Experience in a software, cloud, cybersecurity, identity, or other technology ecosystem with complex partner motions
Demonstrated success designing and scaling partner programs, enablement programs, or cross-functional operating models
Strong program-management and operating-rhythm skills, including planning, prioritization, dependency management, metrics, and executive communication
Ability to move between strategy and execution
Excellent written, verbal, facilitation, influencing, and relationship-building skills
Strong business judgment and comfort making recommendations with incomplete information
Experience working across Sales, Marketing, Product, Services, Finance, Legal, and Operations
High ownership, follow-through, and ability to manage multiple priorities in a rapidly changing environment
Willingness to travel domestically and internationally as needed
Preferred: experience with global or regional system integrators, distributors, resellers, cloud marketplaces, or technology partners
Preferred: experience building partner tiering, specialization, incentives, investment, onboarding, certification, or co-selling programs
Preferred: experience translating product launches into partner-ready go-to-market and delivery motions
Preferred: experience running executive operating cadences, QBRs, leadership reviews, or chief-of-staff/business-operations functions
Preferred: familiarity with CRM, partner relationship management, analytics, planning, and collaboration tools
Preferred: experience in identity and access management, cybersecurity, SaaS, or enterprise infrastructure
Preferred: MBA or other relevant advanced degree

Benefits

Comp & perks

Flexible, collaborative work environment
Company culture that empowers employees to do their best work
Employee Resource Groups
Regular company and team bonding events
Competitive benefits and perks
Global volunteering and community initiatives
Generous PTO and holiday schedule
Parental leave
Progressive healthcare options
Retirement programs
Education reimbursement opportunity
Commuter offset for specific locations