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IT Product Owner
PINKERTON | Comprehensive Risk Management. Represent Pinkerton’s core values of integrity, vigilance, and excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing the OneTrust platform, including vendor relationships, platform stability, and lifecycle planning. Proficient in technical support, documentation, and collaboration across cross-functional teams in compliance and governance.
Highest-signal resume keywords
OneTrust Platform ManagementAPI IntegrationRole-Based Access Control (RBAC)Workflow AutomationSaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
APIsIntegrationsJSONData ModelingTemplate-Based Data Management
Soft Skills
Analytical SkillsDocumentation Skills
Tools & Technologies
OneTrustServiceNOW
Industry Keywords
SaaS PlatformsGRCPrivacyInternal AuditCompliance
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Represent Pinkerton’s core values of integrity, vigilance, and excellence
- Own the OneTrust platform and manage the vendor relationship
- Serve as the internal technical point of contact for OneTrust
- Act as the IT system owner, accountable for platform stability, performance, and lifecycle planning
- Oversee upgrades, patches, and release cycles
- Coordinate user acceptance testing to validate changes and minimize disruption to end users
- Collaborate with the OneTrust Customer Success Manager
- Collaborate with the GRC Systems Operations Manager to identify, prioritize, and oversee automation rules, workflows, and templates in OneTrust
- Manage and develop role-based access control across all OneTrust modules
- Provide second-level technical support for incidents
- Maintain and develop documentation and solution architecture documents according to external and internal roadmaps
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years of experience in SaaS platforms, ideally with OneTrust, ServiceNOW, and enterprise IT environments
- Technical knowledge in APIs, integrations, JSON, RBAC, and workflow automation
- Ability to work cross-functionally with Privacy, GRC, ICFR, Internal Audit, Legal, and Compliance teams
- Analytical and documentation skills
- Hands-on experience in data modeling and template-based data management
- Comfortable managing multiple integration initiatives and coordinating with OneTrust as the vendor and internal teams
- Regular computer usage
- Ability to perform the essential functions with or without reasonable accommodation
- Willingness to travel as required
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodation for essential functions