PINKERTON | Comprehensive Risk Management

Product Manager

• Represent Pinkerton’s core values of integrity, vigilance, and excellence
• Own the OneTrust platform and manage the vendor relationship
• Serve as the internal technical point of contact for OneTrust
• Act as the IT system owner, accountable for platform stability, performance, and lifecycle planning
• Oversee upgrades, patches, and release cycles
• Coordinate user acceptance testing to validate changes and minimize disruption to end users
• Collaborate with the OneTrust Customer Success Manager
• Collaborate with the GRC Systems Operations Manager to identify, prioritize, and oversee automation rules, workflows, and templates in OneTrust
• Manage and develop role-based access control across all OneTrust modules
• Provide second-level technical support for incidents
• Maintain and develop documentation and solution architecture documents according to external and internal roadmaps
• Perform other duties as assigned

IT Product Owner