Delivery Manager

Pinnacle Group, Inc.

. Manage day-to-day operations, including requisition prioritization, submittal quality, and candidate pipeline development .

Posted 9/18/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing recruiting operations within VMS/MSP environments, focusing on compliance, performance metrics, and relationship building with clients and procurement stakeholders. Proven ability to lead and coach teams to achieve delivery goals while ensuring adherence to best practices in candidate engagement.

Highest-signal resume keywords

VMS/MSP Program OperationsCoaching RecruitersData-Driven Decision-MakingRelationship ManagementRecruiting Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requisition PrioritizationSubmittal Quality AssuranceCandidate Pipeline DevelopmentDelivery CompliancePerformance Metrics Analysis

Soft Skills

Excellent CommunicationOrganizational Skills

Tools & Technologies

Vendor Management SystemsBeelineFieldglass

Industry Keywords

IT StaffingMSPSLAKPIProcurement

About the role

Key responsibilities & impact

Manage day-to-day operations, including requisition prioritization, submittal quality, and candidate pipeline development
Serve as the SPOC for recruiter support and delivery challenges within assigned accounts
Ensure high performance on monthly/quarterly/annual scorecards and achieve top supplier performance with the Client and/or MSP
Ensure delivery compliance with client/MSP program requirements including SLAs and KPIs
Collaborate with PTR Global Enterprise & Strategic Account Directors and Client Partners to ensure alignment on scorecard objectives
Analyze delivery metrics and performance data to drive continuous improvement and ensure compliance with program requirements
Establish and maintain consistent relationships with current clients and/or MSP contacts
Build and maintain strong working relationships with client and/or MSP program contacts and key procurement stakeholders
Ensure recruiter adherence to best practices for sourcing, screening, and candidate engagement
Lead and coach Recruiting Manager(s) to meet delivery goals across assigned VMS/MSP accounts
Provide input on recruiter training needs and participate in onboarding and upskilling initiatives

Requirements

What you’ll need

3–5 years of experience leading recruiting teams within IT staffing, with a focus on VMS/MSP-supported accounts
Proven ability to develop and maintain strong, trust-based relationships with MSP/Procurement contacts to increase requisition flow, gain program insight, and enhance supplier positioning
Strong understanding of Vendor Management Systems (e.g., Beeline, Fieldglass) and MSP program operations
Skilled in coaching recruiters, prioritizing requisitions, and ensuring submittal quality and compliance
Excellent communication, organizational, and data-driven decision-making skills in fast-paced staffing environments