Administrative Assistant

Pinnacle Home Care

. Manage pending admissions in WellSky EMR and track hospital discharge status daily .

Posted 10/15/2026full-timeRemote • Florida • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in managing admissions and patient records using WellSky EMR, while ensuring compliance with HIPAA and CMS regulations. Strong organizational and communication skills are essential for coordinating with various stakeholders and supporting quality improvement initiatives.

Highest-signal resume keywords

WellSky EMR ProficiencyHealthcare Administration ExperienceStrong Organizational SkillsData Analysis and ReportingHIPAA Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare AdministrationAdmissions ManagementData ManagementPatient Record MaintenanceReferral TrackingDischarge PlanningReport PreparationAnalytical SkillsMicrosoft ExcelMicrosoft Outlook

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationMulti-Priority Management

Industry Keywords

Home HealthHospiceHospital Discharge PlanningCMS RegulationsConditions of Participation

About the role

Key responsibilities & impact

Manage pending admissions in WellSky EMR and track hospital discharge status daily
Communicate with hospital case managers, referral sources, and intake teams to confirm discharge timing
Initiate admission workflows and escalate barriers such as missing orders or authorization delays
Conduct welcome calls and verify patient demographics, insurance, and physician information
Maintain accurate patient records and referral statuses in WellSky EMR
Flag aging or stalled referrals and ensure consistent documentation for reporting accuracy
Prepare daily, weekly, and ad-hoc reports on pending admissions, discharge status, and referral trends
Distribute stand-down reports to sales, intake, and leadership teams with patient-level updates
Serve as a central communication point between intake, sales, clinical leadership, and referral sources
Support smooth patient transitions and participate in operational or intake meetings as needed
Support quality improvement initiatives through accurate and timely data management

Requirements

What you’ll need

High school diploma or equivalent required
Associate’s degree preferred
1–2 years of experience in healthcare administration, admissions, intake, or scheduling
Experience in home health, hospice, or hospital discharge planning strongly preferred
Proficiency in WellSky EMR or similar systems required
Strong skills in Microsoft Excel, Outlook, and reporting tools
Excellent organizational skills and attention to detail
Ability to manage multiple priorities
Strong written and verbal communication skills
Analytical skills to interpret and present data clearly
Adherence to agency policies, CMS regulations, and Conditions of Participation
Ability to maintain patient confidentiality and HIPAA compliance

Benefits

Comp & perks

Employee referral program where you can earn rewards
Growth and stability from over two decades as Florida’s largest independent home health agency
Supportive and fun collaborative culture
Inclusive environment
Equal opportunity employer